Bring us your passion for digital or data analytics, and we’ll put you to work on exciting initiatives that answer the challenge: "How can we do that better?” Working with a dedicated team of energetic, forward-thinking innovators, you’ll stretch your imagination and sharpen your skills on the leading-edge projects that are keeping Sun Life Financial ahead of the curve. You want more than a job; you want a career - a career with a company that encourages learning and personal growth.
You want to be “one of the best”.
Job Description:
The Opportunity
Lead a transformational technology organization powering health and benefits experiences for millions. As the
Assistant Vice-President (AVP), Technology Lead
, you will own
one of Sun Life Canada’s largest technology portfolios
for
health benefits claims adjudication/processing, virtual health, and online pharmacy systems
.
You will lead a
250+ person technology professional organization
including 5 Directors across multiple high-performing squads in a matrixed environment. This is your chance to shape strategy, drive modernization, and build a world-class engineering culture that balances breakthrough innovation with operational excellence.
You'll partner with executives across Architecture, Product, Operations, and Business to define the future of Sun Life's health technology platforms including mission-critical mainframe systems to cutting-edge digital experiences—while managing complex vendor ecosystems and driving sustainable delivery practices.
This role is highly visible, mission-critical to Sun Life Canada’s core business, strategically influential, and demands a leader who thrives in complexity.
Why This Role Matters
You'll lead a strategic inflection point for Sun Life's health benefits claims and on-line health technology organization. Leading one of Sun Life Canada’s largest technology portfolios and 250+ technology professionals, you have the scale, resources, and mandate to drive meaningful modernization while serving millions of members. This is a high-visibility opportunity to influence enterprise technology strategy, build a best-in-class engineering culture, and deliver business impact in a complex, mission-critical environment.
What You'll Own
Technology Strategy & Modernization Leadership
Define and communicate a compelling technology vision that bridges near-term delivery with long-term platform modernization across health benefits claims, adjudication systems, online health platforms, and core systems of record.
Lead evolution of Sun Life's health technology ecosystem—making bold build vs. buy vs. partner decisions in an extremely large technology portfolio
Champion modern engineering practices, technology standards, and architectural excellence while actively managing technical debt in complex, non-greenfield environments
Partner with Business, Architecture, and Enterprise Technology leaders to design resilient, scalable platforms that deliver exceptional member and sponsor experiences
Delivery Excellence at Scale
Accountable for end-to-end delivery across multiple agile squads at varying maturity levels—driving velocity, quality, and reliability improvements
Manage relationships with system integrators and vendors, holding partners accountable for outcomes and knowledge transfer
Serve as the primary escalation point for critical platform and delivery issues in a mission-critical environment
Transform delivery metrics into actionable insights and drive continuous improvement
People Leadership & Culture Building
Lead, mentor, and develop 250+ technology professionals across 5 Director level reports and cross-functional teams
Foster a collaborative, inclusive, execution-focused culture rooted in psychological safety and continuous learning
Design high-performing team structures aligned with business outcomes and technical excellence
Build and retain technical talent through coaching, career development, and hands-on leadership
Financial & Strategic Vendor Management
Own platform budgeting, cost optimization, and capitalization decisions
Manage strategic vendor and SI relationships to maximize delivery quality and ROI
Drive alignment between IT spend and business value delivery
Governance & Risk Management
Establish governance that accelerates delivery while meeting regulatory and security requirements
Ensure platform stability, security, and effective incident/change management for mission-critical systems
Partner with Operations on disaster recovery and business continuity for enablement platforms
Who You Are
Experience & Expertise
10+ years in senior technology leadership roles for very large technology portfolios, with proven success delivering complex, mission-critical systems at enterprise scale
Deep expertise with
Mainframe
environments and their
integration with modern and digital business-critical systems
Track record
modernizing and enabling health benefits claims / health technology platforms.
Strong financial acumen—comfortable managing large budgets, vendor portfolios, and ROI optimization - Demonstrated ability to lead technology teams through transformation while maintaining operational excellence
Technical Credibility & Mindset
Strong technical foundation with the credibility to challenge architecture, delivery practices, CI/CD, and engineering approaches
Builder mentality—equally focused on fixing legacy systems, scaling capabilities, and enabling teams
Decisive leader comfortable making clear decisions amid ambiguity and complexity
Pragmatic, outcomes-driven thinker who balances innovation with stability
Collaborative leader who rebuilds trust, drives momentum, and fosters transparency
Education
Bachelor's degree in Computer Science, Engineering, or related field (MBA or advanced degree is an asset)
Experience in regulated health, insurance or financial services is valuable
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the position includes managing both French and English-speaking staff (Quebec and outside Quebec) and providing daily support to the team.
What’s in it for you?
Great Place to Work® Certified for Most Trusted Executive Team in Canada – 2025, 2024 and 2023
Great Place to Work® Certified for Best Workplaces in Canada - 2025
Canada Order of Excellence for Mental Health at Work® certification from Excellence Canada. Sun Life is one of only four companies in Canada to ever receive this certification – 2024
Top Work Places® for Remote Work – Monster Canada - 2024
Great Place to Work® Certified for Best Workplaces in Canada – 2024 and 2022
Great Place to Work® Certified for Best Workplaces for Women in Canada - 2024
Flexible hybrid work model.
#LI-Hybrid
Pension, stock and savings programs to help build and enhance your future financial security
Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
A friendly, collaborative and inclusive culture
Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
Competitive salary and bonus structure influenced by market range data
The opportunity to move along a variety of career paths with amazing networking potential
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to
[email protected]
.
We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:
145,000/145 000 - 235,000/235 000
Job Category:
Project Management - Systems
Posting End Date:
04/08/2026