ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. THIS ROLE A senior leadership position responsible for implementing strategic initiatives and driving operational excellence across multiple fund accounting and client services teams. This role leads service delivery enhancements, manages resource allocation, and develops talent while overseeing complex, highvolume operations. The position focuses on tactical execution, team performance, and cross-functional collaboration to achieve departmental objectives. WHAT YOU WILL DO You'll Lead multiple teams across fund accounting and client services You'll Drive strategic operational improvements and efficiency You'll Oversee complex client portfolio management You'll Direct resource allocation and capacity planning You'll Develop and implement departmental strategies WHAT WE OFFER Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards ABOUT YOU You hold a Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, with a CPA or equivalent certification highly preferred; an MBA is an advantage. You have at least 10 years of progressive experience in fund accounting, financial services, or client operations, including 5 years in leadership and management roles. You possess extensive experience leading multiple teams, fostering cross-functional collaboration, and delivering results in complex, high-volume environments. You are skilled in managing complex client portfolios, handling high-level escalations, and optimizing resources through effective capacity planning and performance management. You demonstrate strong expertise in departmental strategy, operational improvement, regulatory compliance, risk management, and industry best practices. Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
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