A bit about Health & Happiness Group
At Health & Happiness, our vision is focused on premium nutrition and lifetime wellness; to inspire and achieve this vision we bring together seven international brands as we strive to make people around the world healthier and happier. We have established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with more than 3,400 employees working across the globe. We are excited about our future as we expand these premium, proven and aspirational brands to new markets, greeting consumers in all life stages.
Zesty Paws® specializes in providing premium products that are formulated with one important goal in mind – to keep our loving pets as strong as the bond they share with us. With a company culture rooted in passion, quality, transparency, and innovation, we are committed to making wellness more achievable and enjoyable for the four-legged member of your family.
Solid Gold was founded in 1974 on the belief that food can support the system at its core for lifelong health. That’s why we are so passionate about supporting the system, not masking problems. Solid Gold takes a holistic approach to gut health because we know that healthy digestion positively impacts both the immune system and overall wellness of pets. We proudly represent our products in specialty pet stores across the US and Canada
What this means for you
The variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily.
Our success as an organization is directly attributed to the health and happiness of our team. As a new team member, you will be empowered to positively contribute to our high-impact culture and be supported in bringing your whole self to work.
Your role within the team
This role is responsible for leading strategic customer relationships with national and regional grocery retailers, driving profitable growth across our portfolio of pet food and pet supplement brands. This role serves as the commercial leader for assigned accounts, developing long-term growth strategies, leading joint business planning, and partnering cross-functionally to deliver best-in-class commercialization and execution.
The ideal candidate needs to have a customer-first mindset, strong commercial acumen, and the ability to influence across both internal and external stakeholders to create sustainable value for our customers, consumers, and business.
Duties and responsibilities
Own the commercial relationship with assigned national and regional grocery retailers, serving as the primary point of contact for strategic planning and business development.
Develop and execute multi-year customer growth strategies aligned with company priorities and retailer objectives.
Lead annual Joint Business Planning (JBP) processes that identify shared growth opportunities, define success metrics, and strengthen strategic partnerships.
Build senior-level relationships across merchandising, category management, procurement, marketing, supply chain, and operations.
Position the company as a trusted category partner by bringing forward consumer insights, category trends, and innovative growth solutions.
Deliver sustainable, profitable revenue growth by expanding distribution, increasing assortment, improving shelf productivity, and maximizing promotional effectiveness.
Lead customer negotiations including annual agreements, pricing, trade investments, promotional calendars, and new item authorizations.
Champion commercialization of innovation by partnering with Marketing, Insights, and Category Management to deliver successful new product launches and retail activation programs.
Identify whitespace opportunities across the grocery channel and develop strategies to accelerate penetration and market share.
Align commercialization plans with demand planning, supply chain, and customer service to ensure operational excellence from launch through replenishment.
Monitor key performance indicators including sales, distribution, velocity, promotional ROI, trade investment effectiveness, and profitability.
Provide accurate forecasts and proactively identify business risks and opportunities.
Desired Skills and Experience
8+ years of progressive sales or account management experience within consumer packaged goods (CPG).
Demonstrated success managing national or regional grocery retail customers.
Experience leading Joint Business Planning with major retail customers.
Strong commercial and financial acumen with experience managing customer P&Ls, pricing strategy, and trade investment.
Proven ability to negotiate complex customer agreements while delivering profitable growth.
Experience launching and commercializing new products within large retail environments.
Strong analytical skills with experience leveraging Nielsen, retailer POS data, and category insights.
Experience calling on retailers such as Kroger, Albertsons, Publix, Meijer, or other leading grocery organizations.
Strategic thinker and hands-on executor with a test-and-learn mindset.
Highly analytical and results-oriented.
Excellent project management and communication skills.
Ability to thrive in a fast-paced, entrepreneurial environment.
Passion for consumer brands and understanding of shopper behavior.
Strong analytical skills and a positive can-do attitude is a must
Clearly Demonstrates positive can-do attitude + results outperformance.
Benefits
Medical, vision, and dental insurance
HSA options
6% 401(k) match
Short- and long-term disability insurance
3 annual wellness days
20 PTO days + 10 sick days annually
Monthly fitness stipend
Opportunities for continued education & professional development
Perks for your fur friends, including product stipends and pet insurance discounts
This role requires ~15-25% travel based on business needs
As an equal opportunity employer, H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment.