Associate Director People, Systems and Analytics

Exciting opportunity to lead people systems and reporting in a dynamic team This is a Clerk Grade 11/12 role with a salary range of $154,231 - $178,369 per annum plus superannuation and leave loading Temporary full-time opportunity based in Sydney CBD (until end of January 2027 ) with possibility of extension Hybrid working arrangements may be available within business operational needs About The Role We’re looking for a systems-savvy and outcomes-focused HR professional to join our People and Capability team as Associate Director, People Systems and Analytics. In this role, you’ll support the effective management and continuous improvement of the department’s people systems, workforce reporting and external shared services, including payroll, contractor management and HCM platforms. You’ll provide subject matter expertise, practical advice and hands-on support to help embed recent system changes, improve data quality and reporting, and support the team and business to transition to new ways of working. Reporting to the Director, Talent and People Operations, you’ll manage a small team and oversee key reporting cycles, dashboards, ad hoc data requests and statutory workforce reporting. You’ll also contribute to the performance monitoring and relationship management of key service providers, support internal governance and audit requirements, and help uplift capability across the broader P&C function through improved processes, self-service and effective use of systems and reports. This is a great opportunity to take on a hands-on leadership role in a fast-paced environment, combining systems expertise, workforce insights, service provider oversight, people leadership and practical problem-solving to deliver fit-for-purpose, compliant and value-adding services. To learn more about the role, please click here to download the role description. About You You bring a strong understanding of HR systems, workforce reporting and people operations, with experience managing shared services relationships and workforce analytics in a large or complex setting, ideally with an understanding of NSW public sector operations. You know how to get the best from shared services or providers and can confidently manage day-to-day issues while keeping longer-term improvements in focus. You’re experienced in systems such as SAP, Cornerstone or similar platforms, and have a strong grasp of reporting tools such as Power BI. You’re detail-oriented but practical, with the ability to translate data and system information into clear insights, advice and improvements that support business needs. You enjoy leading a team, supporting capability uplift, improving processes and strengthening the way people systems and reporting are used across the organisation. You’ll be someone who values good governance, accurate data, sound documentation and delivering high-quality outcomes in a busy environment. How to Apply Your application must include an up-to-date resume (maximum 5 pages) Closing Date Tuesday 26th August 2026 [10.00AM] Contact For enquiries related to the role, please contact Dragana Papak, Director Talent and People Operations - [email protected] For enquiries about the recruitment process or to discuss reasonable adjustments please contact James Changkaeomanee, Talent Acquisition Partner via [email protected] Working at the Department of Creative Industries, Tourism, Hospitality and Sport At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities. Together we: Create social and economic opportunities for the state Support the creation of jobs across the creative, visitor and night-time economies Prioritise First Nations artists, stories and culture Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all Drive visitation through events, campaigns and visitor experience development Activate our night-time and creative economies to unlock unique precincts and community spaces Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history. At DCITHS, we welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. If you require an adjustment to be made during the recruitment process or have an enquiry about the support provided, please contact James Changkaeomanee at [email protected] or 9228 3637. For more information on reasonable adjustments and types of alternate formats available through the recruitment process you can visit ‘ Adjustments for Individual needs’ at I work for NSW. A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.