Associate Director, Specimen Management & Lab Start-Up, Remote

Job Description Position Summary The Associate Director, Specimen Management & Lab Start-Up is responsible for leading and overseeing laboratory study start-up and specimen management activities across a portfolio of clinical trials. This role ensures the successful planning, implementation, and execution of laboratory-related operational requirements to support study initiation, specimen collection, processing, shipment, tracking, reconciliation, and issue resolution. The Associate Director serves as a key cross-functional leader, partnering with Clinical Operations, Project Management, Data Management, Quality, Translational Medicine, Procurement, and external laboratories and logistics providers to ensure laboratory readiness and compliant specimen lifecycle management. This role provides strategic and operational oversight to support on-time study start-up, high-quality sample handling, and efficient study execution. The ideal candidate brings strong expertise in clinical trial sample operations, lab start-up, provider oversight, global study support, and process improvement within a regulated environment. Key Responsibilities Study Start-Up Leadership • Lead laboratory and specimen management activities during study start-up for assigned clinical trials or programs. • Review study protocols to assess specimen collection, processing, storage, shipment, and testing requirements. • Oversee development and review of laboratory manuals, specimen collection guidelines, requisition forms, and related study documents. • Coordinate central laboratory, specialty laboratory, and provider set-up activities to ensure operational readiness prior to site activation. • Partner with study teams to align laboratory timelines with broader study start-up milestones. • Identify study risks related to specimen handling or lab operations and implement mitigation plans. Specimen Management Oversight • Oversee end-to-end specimen lifecycle management processes, including: • collection requirements • processing workflows • packaging and shipment • chain of custody • sample tracking • reconciliation • discrepancy management • Ensure specimen operations are executed in accordance with protocol, our expectations, and internal standards. • Monitor sample-related metrics, quality issues, and trends to drive timely issue resolution and performance improvement. • Provide escalation support for specimen-related operational issues that may impact sites, laboratories, or study timelines. Provider and Laboratory Management • Manage relationships with central laboratories, specialty laboratories, courier/logistics providers, and kit providers. • Support provider selection, feasibility assessments, scope review, and operational planning. • Oversee provider performance against service level agreements (SLAs), turnaround times, quality expectations, and study deliverables. • Facilitate provider governance meetings, performance reviews, and issue escalation/resolution. • Ensure external partners are aligned with protocol-specific sample handling requirements and study timelines. Cross-Functional Collaboration • Collaborate closely with Clinical Operations, Biomarker Managers, Pharmacokinetics, Data Management, Regional teams, Quality, and other internal stakeholders to support seamless study execution. • Act as the subject matter expert for specimen management and lab start-up processes during study planning and execution. • Provide recommendations on protocol feasibility and operational design related to specimen collection and laboratory workflows. • Communicate study risks, readiness status, and key specimen management updates to internal and external stakeholders. Quality and Compliance • Ensure specimen management and lab start-up activities comply with: • Good Clinical Practice (GCP) • Applicable GxP requirements • IATA/DOT shipping regulations • internal SOPs and quality standards • Maintain inspection readiness for laboratory and specimen-related processes. • Support deviation investigations, root cause analysis, corrective and preventive actions (CAPA), and quality improvement initiatives. • Promote consistent documentation practices and operational compliance across studies and teams. Team Leadership and Mentorship • Provide day-to-day leadership, coaching, and guidance to specialists, senior specialists, and/or managers supporting specimen management and lab start-up activities. • Assist with workload planning, prioritization, and resource coordination across assigned studies or programs. • Contribute to staff development, training, onboarding, and performance feedback. • Foster a collaborative, accountable, and continuous-improvement-focused team culture. Process Improvement and Operational Excellence • Evaluate existing specimen management and start-up processes to identify opportunities for improvement, standardization, and scalability. • Support implementation of new technologies, tools, and workflows to improve specimen visibility, tracking, and operational efficiency. • Develop and report key performance indicators (KPIs) related to study start-up readiness, sample quality, reconciliation, and provider performance. • Lead or contribute to strategic initiatives to improve site experience, data quality, and operational execution. Education: Bachelor’s degree required Experience & Skills: Candidate to have proven experience in: Minimum of 5 years in laboratory, biopharmaceutical and/or the supplier industry Strong interpersonal skills including cross-functional teamwork, and written and oral communication skills, negotiation skills, exceptional analytical skills, multi-cultural skills, high energy level, and a bias toward action Ability to oversee specimen analysis and effectively summarize and present insights Solid understanding of clinical development and operations best practices Microsoft office skilled (e.g., excel and power point) Biorepository system background Preferred Experience & Skills: Previous biorepository and/or specimen management experience clinicaltrialjobs Required Skills: Clinical Research, Clinical Systems, Clinical Trial Management, Good Clinical Practice (GCP), Laboratory Operations, Personal Initiative, Process Improvements, Project Management, Risk Management, Schedule Management, Stakeholder Communications, Test Lab Management Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement​ We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $142,400.00 - $224,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date: 08/2/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R409417