Associate - Investor Services

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. What’s In It For You Competitive salary We are globally hybrid (please check the specifics for this role during interview process) Flexible working hours Private Pension Plan fully paid by the company after probation Private medical insurance with Catastrophe cover fully paid by the company Employee recognition program and spot bonuses Purpose of the job Build your career in investor services while working with a diverse portfolio of international private equity and closed-ended fund clients. As part of our Global Funds team, you'll play a key role in delivering a first-class investor experience, supporting fund operations from onboarding through to ongoing administration and lifecycle events. This is an opportunity to develop your expertise in fund administration, investor servicing and regulatory processes within a collaborative and fast-paced environment. You'll work closely with investment advisers, fund directors, banking partners and internal specialists to ensure investor activities are delivered accurately, efficiently and to the highest professional standards. From maintaining investor records and coordinating transactions to supporting capital calls, distributions and regulatory reporting, you'll gain hands-on exposure to the activities that keep fund operations running smoothly. You'll be encouraged to take ownership of your responsibilities, build strong stakeholder relationships and contribute to a team that is committed to delivering exceptional service for clients around the world. Whether you're looking to deepen your technical knowledge or broaden your experience within alternative investments, this role offers an excellent platform for growth and development. Main responsibilities Take ownership of assigned investor servicing activities, ensuring deliverables are completed accurately and on time. Support the onboarding of new investors, helping to create a smooth and positive client experience from day one. Build strong working relationships with investment advisers, fund directors, banking partners and internal stakeholders. Respond to investor queries professionally and efficiently, providing a high standard of client service. Prepare and distribute capital call and distribution notices, ensuring information is accurate and timely. Monitor investor cash receipts and transactions in line with internal controls and regulatory requirements. Maintain investor records and registers with a strong focus on accuracy and data integrity. Support the administration of fund structures throughout their lifecycle while ensuring compliance with governing documents. Contribute to regulatory reporting activities, including FATCA and Common Reporting Standard requirements. Work closely with colleagues across the business to deliver a seamless service to clients and investors. Get involved in team projects and process improvement initiatives that enhance efficiency and client outcomes. #LI-LL1 #LI-Hybrid Knowledge, Skills and Experience Experience gained within fund administration, investor services or a financial services environment, ideally with exposure to private equity or closed-ended fund structures. Understanding of anti-money laundering requirements and regulatory reporting obligations, including FATCA and Common Reporting Standard. Strong communication and relationship-building skills, with the ability to interact confidently with both clients and internal stakeholders. Excellent attention to detail, organisational skills and proficiency in Microsoft Excel and other Microsoft Office applications. All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are: We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges. We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be. We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective. We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes. We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships. Equal Opportunities for Everyone Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected] . We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.