Associate Manager, Cloud Service Delivery Engineer

Job Description Job Title: Associate Manager, Cloud Service Delivery Engineer Req Id: 3194 Work Model: Remote Company: Altria Client Services State/Province: Virginia Job Description: Are you passionate about building, optimizing, and supporting cloud environments that deliver secure, reliable, and efficient solutions at enterprise scale? Join our technology team and help build the future of cloud infrastructure by driving Azure operations, advancing FinOps capabilities, and improving the performance, governance, and efficiency of our cloud ecosystem! This role is based in Richmond, VA , but we will consider a remote working arrangement for the right candidate. As an Associate Manager, Cloud Service Delivery Engineer , you will play a key role in supporting and enhancing Microsoft Azure environments while partnering with service providers, technology teams, finance customers, and business partners. You'll employ your cloud expertise to ensure operational excellence, optimize cloud investments, automate processes, and implement guidelines that enable innovation and business growth. What you will be doing: Maintaining relationships with managed service providers and collaborating with internal teams to support day-to-day Azure cloud operations. Designing, deploying, maintaining, and enhancing Azure cloud infrastructure aligned with business and technical requirements. Implementing FinOps practices to monitor cloud consumption, analyze spending trends, forecast costs, and optimize resource utilization. Automating cloud operations, provisioning activities, reporting processes, and infrastructure management through PowerShell scripting, ARM template deployment, and related tools. Ensuring Azure environments adhere to security, compliance, governance, and operational standards. Providing technical guidance and solving support for cloud infrastructure, platform services, and operational challenges. Developing and maintaining documentation, standards, and procedures that support Azure operations and FinOps initiatives. Collaborating with technology, finance, and business customers to align cloud capabilities with organizational objectives and performance goals. We want you to have: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and practical experience. 8+ years in cloud engineering, infrastructure operations, technology operations, service delivery, managed services, or related fields supporting enterprise-scale environments. Strong experience administering and supporting Microsoft Azure cloud services, VMware, and related infrastructure technologies. Experience working alongside managed service vendors, suppliers, or third-party partners to deliver cloud operations and infrastructure services. Demonstrated success applying FinOps approaches, including cloud cost management, budgeting, forecasting, financial reporting, and resource optimization. Working knowledge of Windows and Linux operating systems, networking concepts, Azure governance, security, compliance, monitoring, and operational protocols. Experience automating infrastructure and operational processes using PowerShell, ARM templates, or similar automation technologies. Experience with Azure DevOps administration and configuration of pipelines. Azure certifications such as Azure Administrator, Azure Solutions Architect, or other relevant cloud certifications preferred, along with strong analytical, problem-solving, communication, and customer management skills. The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $104,900.00 - $152,150.00. Why You’ll Love Building Your Career at Altria At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here: Work where life works for you — with flexible and remote options that fit your world, not the other way around. Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real Get recognized for your work – annual merit increases and performance bonus A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family Celebrating your milestones — paid parental and bonding leave for life’s biggest moments. Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life A culture that gives back — paid volunteer days and a shared commitment to making a difference At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact. This position is not eligible for sponsorship. Altria is a Fortune 500 company that has a leading portfolio of products for U.S. adult tobacco and nicotine consumers 21+. For decades we’ve been leaders in the tobacco industry, but the industry is evolving - and so are we. Our Vision is Moving Beyond Smoking™. At Altria, we celebrate the power of diverse teams working together to shape our future. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders. Altria is the parent company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev and Cronos Group. Learn more about Altria at www.altria.com and follow us on LinkedIn .