Associate Product Manager

About Statflo Statflo provides a leading sales acceleration platform for retailers, currently deployed in thousands of locations across North America. Our proprietary platform enables an organization to directly increase conversation workflow, build more authentic relationships, increase in-store appointments, and increase sales and ROI. We’re a Toronto-based company committed to investing in great people who believe in meaningful connections, great products, and the future of customer engagement! The Role As Statflo’s Associate Product Manager, you’ll be a key member of the Product team, working closely with Engineers to make sure customers get maximum value from Statflo. You’ll investigate and prioritize tasks on behalf of the product team and translate them into clear, actionable steps. What You’ll Do Evaluate and triage incoming requests - review, refine, and prioritize tasks, balancing customer value and engineering effort. Collaborate with stakeholders across Sales and CS to understand impact and manage expectations. As an expert on our product, you will investigate data issues and own platform configurations as the technical point of contact between customers and engineering. Proactively identify opportunities for workflow improvements. Bridge the gap between Sales handoff and go-live - handling account configuration, data validation, and any technical blockers during onboarding. What Makes You a Great Fit 2+ years at a SaaS company (Support, Onboarding, Solutions Engineering, Engineering or similar). You have a familiar understanding of relational databases, with the curiosity to go deeper and are comfortable working with APIs. You focus on continuous improvement - you look for ways to improve our product and how we work, and you’re open to giving and receiving constructive feedback. You are a strong written and verbal communicator, comfortable with technical and non-technical stakeholders. You’re comfortable with ambiguity and use a mix of research, data, intuition, and empathy to move work forward. What We Offer Healthcare Spending Account (HSA) Competitive Benefits (Medical & Dental) Hybrid Work options Team-building and social events Interview Process 30-minute phone screen with our recruiter 55-minute interview with members of our product & engineering team Two 30-minute interviews with members of our Revenue and Engineering teams Compensation: $60,000–$75,000 per year (actual pay will depend on experience and qualifications) Interested? Send us your resume, and if your profile looks like a match, we’ll be in touch soon. Vacancy Status: This posting is for an existing, active vacancy. At Statflo, we are committed to fostering a diverse, inclusive, and accessible workplace where every individual is valued and respected. We are an equal opportunity employer and do not discriminate against any applicant or employee based on race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, or any other characteristic protected by the Ontario Human Rights Code. Statflo is committed to providing accommodations throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the hiring process, please let us know and we will work with you to meet your needs. AI tools may be used for administrative purposes such as interview note-taking. These tools are not used to assess or make hiring decisions.