Associate Salesforce Administrator

Job Description Team: Corporate IT Salary Range: $70,000–$88,000 USD Location: Remote Opportunity for Impact Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do. We’re looking for an Associate Salesforce Administrator to join our Corporate IT team. In this role, you’ll support the day-to-day administration, configuration, and optimization of the Salesforce platform while partnering with experienced team members to deliver scalable, user-focused solutions. What You’ll Do Gather and translate business requirements into scalable Salesforce solutions with a focus on user experience Configure Salesforce features including Flow, fields, page layouts, record types, apps, and automation tools Support data quality initiatives and maintain data integrity through rules, automation, and monitoring Assist with security configuration including users, roles, profiles, permissions, and sharing settings Monitor support tickets, provide first-level triage, and escalate issues as needed Partner with senior team members to review solutions and contribute to broader platform discussions Create and maintain documentation and standard operating procedures for Salesforce processes What We’re Looking For 0–2 years of experience as a Salesforce Administrator or in a related IT/support role Familiarity with Salesforce fundamentals and platform functionality Exposure to Sales Cloud or Service Cloud environments Strong communication skills and ability to collaborate across teams Bonus points if you also have: Salesforce Administrator certification (or progress toward certification) Experience with Flow Builder or other declarative automation tools Curiosity and eagerness to learn and grow within the Salesforce ecosystem Talent shows up in a lot of different ways, and we mean that. We welcome candidates from all backgrounds and experience levels, including military members and their spouses and those without a traditional degree or tech background. If this role speaks to you, apply. Why You’ll Like Working on Team Applied The best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals—and we’re still pushing what’s possible. You’ll be part of our people-first culture built on trust, inclusion, and growth—where you’re supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success. How We’ll Support You We invest in the whole person, not just the role. Our benefits and resources are built to support your health, your time, and your life outside of work: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Compensation Transparency Our targeted starting base salary for this position ranges from $70,000–$88,000 USD, depending on location. We consider a variety of factors including depth and breadth of experience, skills, and role scope. Team members may also be eligible for additional compensation plans such as bonus. Your Security Matters: Our candidates’ personal information and online safety are top of mind. Applied communicates with candidates only via a secure @appliedsystems.com email address or through our official careers portal. Recruiters will never request payments or ask for financial account or sensitive personal information. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, final decisions are always conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is part of building our brand and reputation. We are committed to recruiting, developing, retaining, and promoting talent regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status.