About the Role
The client is migrating its practice management and EMR system to Athena as it
prepares to open additional offices. We need a dedicated Athena EMR Administrator to own the
configuration, integrity, and day-to-day performance of the system through go-live and beyond, so the
clinic's growth is never bottlenecked by a misconfigured or unsupported system.
Primary Goal
Configure and maintain the Athena system to ensure optimal use today and scalability as Foreviva
opens additional office locations.
Key Responsibilities
• Set up appointment types and pricing accurately across all services and locations — configuration
errors here directly risk revenue loss, so precision matters.
• Serve as the front-line technical resource for Athena issues, troubleshooting problems for clinic staff
during California business hours.
• Train clinic staff on the system in the lead-up to go-live, ensuring the team is confident and
self-sufficient on day one.
• Maintain system configuration on an ongoing basis as the practice adds services, providers, or
office locations.
• Serve as the clinic's primary liaison with Athena support and the implementation team during
onboarding.
Required Qualifications
• Must already be trained and certified on the Athena EMR platform. This is non-negotiable: Athena
requires a trained administrator on the account before the clinic is permitted to go live, so prior
hands-on Athena configuration experience is mandatory, not preferred.
• Demonstrated experience configuring appointment types, pricing/fee schedules, and provider or
location setup within Athena.
• Comfortable troubleshooting independently and communicating clearly with non-technical clinical
staff.
• Available and responsive during California business hours (Pacific Time).
Nice to Have
• Experience supporting a multi-location medical or aesthetic practice through an EMR migration or
go-live.
• Familiarity with cash-pay/concierge medical practice billing workflows.Logistics
• Location: Fully remote — open to candidates anywhere, provided Pacific business-hours availability
and required qualifications are met.
• Engagement type: Full-time.
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