Automation Specialist (IAM and Systems)

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. Inquiries Regarding Application Status Due to the high volume of applications we receive, we cannot respond to inquiries regarding the status of submitted applications. Applicants selected for interviews will be contacted using the email and/or phone information provided in the online application. For information regarding our general staff recruitment process, please click here to visit our FAQs web page to see answers for frequently asked questions, including what to expect, timelines, requests for special accommodation, and interviews. Location: Claremont, CA Job Posting Title: Automation Specialist (IAM and Systems) Job Details and Requirement: Department : Information Technology Supervisor : Associate Director of IT Operations & Infrastructure GENERAL DESCRIPTION The Automation Specialist is responsible for designing, developing, deploying, and maintaining automation workflows and API-based integrations that streamline the College’s identity lifecycle processes and support key infrastructure operations. The Specialist will work independently to gather requirements, propose solutions, and implement secure, reliable automation that improves account provisioning, reduces manual workload, and enhances the stability of infrastructure services. While IAM integrations and automation are the primary responsibility for this role, the Automation Specialist also contributes to security and infrastructure administration to ensure operational resilience. ESSENTIAL FUNCTIONS Identity & Access Management Develop and maintain integrations using APIs (REST) and directory-based methods (e.g., LDAP, PowerShell) between enterprise systems and identity platforms, including RapidIdentity, Active Directory, and Azure AD/Entra ID. Automate account lifecycle processes for faculty, staff, and students, including creation, updates, role-based access, and deprovisioning. Implement secure attribute mapping, data transformation, and synchronization logic between HR, IAM, and directory systems, including Workday HRIS, Anthology SIS, and Slate CRM. Configure and support federated identity services and protocols (SSO, SAML, SCIM) for cloud and on-premises applications. Collaborate with HR, the Data, Systems, and Integrations (DSI) team, and consortium partners to design, test, and deploy IAM changes. Follow security best practices, including least privilege, secure credential handling, and change control for IAM workflows. Automation & Integration Development Develop and maintain production-grade automation solutions (PowerShell, Python, or similar) with robust error handling, logging, and monitoring. Use version control (Git) to manage code and ensure consistency, traceability, and maintainability of automation workflows. Build proactive health checks for IAM integrations and implement logging, monitoring, and alerting aligned with enterprise platforms (e.g., SIEM, cloud monitoring tools). Troubleshoot and resolve issues across API, data, and integration layers. Identify opportunities to automate manual operational tasks across infrastructure. Infrastructure & Security Support (Training Provided) Design, develop, and maintain Microsoft Logic Apps, Power Apps, and Power Automate flows to automate line-of-business processes. Administer Azure AD/Entra ID and related cloud identity services. Administer Azure resources as assigned. Provide Tier 2 support for IAM, security, and infrastructure issues as assigned. Contribute to security monitoring, compliance tasks, and tool deployments. Participate in operational readiness reviews and assist in incident response when required. Documentation & Reporting Document IAM workflows, automation logic, and infrastructure configurations. Maintain runbooks for troubleshooting and disaster recovery. Track automation and infrastructure projects, providing regular updates to IT leadership. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES The individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities. Proven ability to develop and maintain production-ready automation solutions (PowerShell, Python, or similar). Experience with APIs and integration patterns, including REST and/or SOAP-based services. Experience working with directory services and identity platforms (e.g., Active Directory, Entra ID), including programmatic interaction (LDAP, PowerShell). Experience working with relational databases (e.g., SQL Server) for querying, troubleshooting, and supporting integrations. Familiarity with IAM concepts, lifecycle provisioning workflows, and directory services. Strong understanding of solution deployment processes, lifecycle management, and best practices, with the ability to deploy, document, and maintain solutions in a consistent and sustainable manner across Windows and/or Azure environments. Ability to clearly document processes, write technical instructions for both technical and non-technical audiences, and collaborate effectively with cross-functional teams. Experience with version control (Git) and structured deployment practices. Strong analytical and problem-solving skills, with attention to detail. Ability to work independently on long-term projects while managing operational responsibilities. Must have access to reliable and secure computer and internet connection. Must maintain password protection for work files and records and ensure that no one else has access to password and login credentials at remote work site. Must have access to a dedicated and suitable workstation at remote location, including desk or table and supporting, upright chair. Must ensure workstation is safe and free from hazards. Familiarity with enterprise system integrations (e.g., HRIS such as Workday) is a plus. Familiarity with logging, monitoring, or SIEM platforms (e.g., Splunk, Azure Monitor) is a plus. Education/Experience : Bachelor’s degree in Computer Science, Information Technology, or related field, OR equivalent relevant experience. Preferred Qualification : Experience working in higher education or similar complex IT environments is preferred. Supervisory Responsibility : None. Time Type: Full-time Work Schedule : The regular hours for this position will be scheduled between 8:00 am to 5:00 pm, Monday through Frida y. These hours may vary due to needs of the College or department. Work Model : Remote/Hybrid *Must have access to reliable and secure computer and internet connection. *Must have access to a dedicated and suitable workstation at remote location, including desk or table and supporting, upright chair. Must ensure workstation is safe and free from hazards and ergonomically appropriate. Compensation : Budget Salary Range: $33.65 - $40.87 Pitzer College is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, tuition exchange program participation and more. Physical Requirements: This position is generally sedentary and requires the ability to sit for prolonged periods of time and operate a computer for extended durations. The role may occasionally require standing, walking, and light physical activity within office and data center environments. The individual must be able to access and inspect equipment, including reaching, bending, or working in confined spaces as needed to support infrastructure oversight, troubleshooting, and coordination of technical work. Classifications: Yes CSA Reporter Yes Mandatory Reporter No AB1825: Yes FERPA: Yes Responsible Employee Elevated Systems Access: This position will maintain privileged administrative access to critical College systems and will be required to sign and adhere to a confidentiality and non-disclosure agreement (NDA). Instructions: Only qualified applicants please. Application Materials : Upload the following materials to complete your application: Cover Letter : Indicate your reason for interest in this position, describe how your qualifications make you an ideal candidate, and explain which of Pitzer’s core values best relates to your own. Resume : List relevant qualifications and dates of experience. Professional References : References will be contacted for select applicants and advance notice will be provided. Provide the names of at least three (3) individuals who can speak to your professional qualifications. Include their business titles, contact information and an indication of how you are acquainted with them (e.g., former supervisor, coworker, etc.). Employment Requirements Employment is contingent upon a candidate possessing the knowledge, skills and abilities to be able to successfully perform the essential duties of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities. Employment is also contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States. For positions requiring the use of a college-owned vehicle, employment is contingent upon a driving record acceptable to the colleges’ automobile liability insurance. Final candidates in all staff positions will be required to undergo a background investigation; in addition some positions may require a physical lift test and pulmonary function test. Covid-19 Vaccination Pitzer College has mandated the COVID-19 vaccination for all employees. New employees are required to show proof of full vaccination, including booster, against COVID-19 or request a Pitzer College approved medical or religious exemption on or before their first day of employment. Equal Employment Opportunity and Non-Discrimination Pitzer College adheres to both the letter and the spirit of Equal Employment opportunity and Affirmative Action. It does not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, gender, age, sexual orientation, marital status, pregnancy, disability, medical condition, or veteran status, in the administration of its admission policies, educational policies, scholarship and loan programs, athletic and other College-administered programs, and employment policies. Pitzer strongly encourages candidates from underrepresented groups to apply. Safety Report In compliance with applicable law, Pitzer College publishes an annual report containing statistical information concerning the occurrence of crime on campus and adjacent thereto, as well as policies and practices concerning security. A copy of this report is online at http://www.cuc.claremont.edu/cs/index.asp or by contacting The Claremont Colleges Department of Campus Safety: 251 E. Eleventh Street, Claremont, CA 91711-3947; (909) 621-8170. Reporting Definitions Campus Security Authority Reporter (CSA ): Employees responsible for reporting crimes that are disclosed to them, so that crime statistics reporting is as accurate as possible. Federal Educational Rights and Privacy Act Reporter (FERPA) : Employees with access to student records and information must adhere to the privacy protection requirements under FERPA, which restricts what student information may be disclosed and to whom. Mandatory Reporter : Employees who have frequent contact with children are required to report all known or suspected cases of child abuse or neglect. Responsible Employee : Any employee who has the authority to take action to redress sexual violence, who has been given the duty of reporting incidents of sexual violence or any other misconduct by students to the Title IX Coordinator or other appropriate School designee; or whom a student could reasonably believe has this authority or duty.