Behavioral Health Case Manager - IBHS

Full-time, Days 7am-4pm 80 hrs/2 weeks General Summary Assists the Program Manager in facilitating the design, development, provision and evaluation of services. Duties and Responsibilities Remote Work Capable Essential Functions: Checks for payor eligibility/ enrollment. Contacts parent/county agencies involved/school/other professionals. Completes necessary tracking forms/documentation. Forwards information to secretary for scheduling. Completes and compiles necessary information to generate funding packet for each patient receiving services. Tracks/monitors funding expirations. Tracks/monitors funding authorizations. Problem-solves/seeks resolution surrounding billing issues with assistance of WellSpan biller and case manager coordinator. Contacts individuals and/or family as necessary regarding eligibility status. Assigns patients authorized for services to individual staff within the program. Tracks admission status/change in authorized hours/discharges to efficiently assign patients and inform staff of changes. Compiles caseload information to distribute to staff. Checks eligibility status of each patient bi-weekly noting changes in coverage. Completes documentation check bi-weekly. Maintains accurate status report including patient name, hours authorized, expiration date of authorization, and waiting list. Adheres/enforces policies and procedures and/or charges to existing program and ensures proper implementation. Assists in development of policies and procedures. Common Expectations: Promotes WellSpan services in the hospital and community. Attends program meetings as expected. Assists in additional tasks as assigned by the Program Manager. Provides other services as assigned. Qualifications Minimum Education: Bachelors Degree Required Work Experience: 1 year Relevant experience. Preferred Knowledge, Skills, and Abilities: Excellent human relations and oral/written communication skills. Analytical ability. Visual and hearing ability. Knowledge of and ability in the care and support of individuals in a specific age group (adults and older adults). Benefits Offered: Comprehensive health benefits Retirement savings plan Paid time off (PTO) Education assistance Financial education and support, including DailyPay Expanded Paid Parental Leave For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)