ABOUT THE COMPANY
AI Case Leads is a technology driven company helping law firms connect with qualified potential clients through AI powered lead generation and customer intake solutions.
We combine technology with human interaction to create a professional, efficient, and high quality experience for both clients and law firms.
ABOUT THE ROLE:
🌎 Fully Remote | Open to ALL candidates worldwide, with a preference for Latin America and the Philippines | Full Time | $6 USD/hour + Performance-Based Commissions | Paid Training
We are looking for Bilingual Customer Service Representatives to join our growing remote team.
In this role, you will communicate with potential clients, provide professional and empathetic customer service, gather and verify information, follow up when needed, and accurately document interactions in our systems.
What you'll do
• Handle inbound and outbound communications with potential clients
• Provide friendly, professional, and empathetic customer service
• Gather and verify client information
• Follow established scripts and procedures
• Document interactions and update internal systems
• Follow up with potential clients when needed
• Work closely with the team to provide a smooth customer experience
What we're looking for
• Strong spoken and written English is required
• Clear and confident communication skills
• Customer service, call center, sales, or similar experience is a plus
• Comfortable speaking with customers over the phone
• Strong attention to detail and organization
• Comfortable using online systems and learning new tools
• Reliable internet connection
• Able to work 40 hours per week and more.
• Professional, dependable, and willing to learn
Why join us?
• 🌎 Fully remote
• 💵 $6 USD/hour
• 🕐 Full time, approximately 40 hours/week
• 🤝 Training and onboarding provided
• 🚀 Opportunity to grow with a technology driven company
Interested?
Apply through LinkedIn and make sure your English communication skills are clearly demonstrated during the application process.
Important: English communication is an important part of our selection process, so please take the time to demonstrate your speaking ability clearly and confidently.