Bilingual Customer Support Executive

Languages Required: Fluent in Khmer and English Nationality: -Open to Cambodian nationals or residents -Other nationalities welcome if language fluency is met Work Mode: -Remote (Work from Home) - Office planned in Cambodia in future -Relocation reimbursement may be considered if needed later Salary Range: USD $800$1,000/month(Weekend pay included in base salary) Work Schedule : 5-day work week, 9-hour shifts 4-day work week, 12-hour shifts Weekend shifts required Others : paid and medical leave (still deciding on the number and off in lieu if required to work on holidays) Job Summary We are a fast-growing and forward-thinking iGaming company looking to build a lean and dedicated customer support team. Were starting by hiring 1-2 Khmer-English bilingual candidates to join our remote team, with plans to scale further in the coming months. If you enjoy digital communication, solving problems, and being part of a startup-style environment, this is a great opportunity to grow with us. Key Responsibilities Manage customer enquiries via Telegram Respond to affiliate-related questions via Telegram Handle ad hoc tasks as assigned by management Document and escalate issues when necessary Collaborate with internal teams to improve the user experience Who Were Looking For Fluent in Khmer and English Strong communication skills and a friendly, professional manner Reliable, self-motivated, and proactive in solving problems Able to work independently while remaining a team player Prior experience in customer service or iGaming is a bonus Fresh graduates are welcome training will be provided