Billing Analyst

Description Company Overview: LINQ Services provides comprehensive managed mobility services to corporate clients with fleet mobile device needs. LINQ works directly with carriers to help companies with field employees enhance their operational efficiencies, reduce costs, and improve employee satisfaction through superior mobile device management. Position Summary Join LINQ as a Billing Analyst and join a team of analytical, collaborative peers who work to simplify the billing process for LINQ’s clients and ensure accurate and timely completion of client billing. In the Billing Analyst role, you will learn or grow your skills working with multiple data sources while you create and analyze invoices for LINQ’s clients. You’ll help ensure that we meet our clients’ expectations by ensuring that they are billed accurately on time. In addition, you also work with clients to create, run and deliver custom reporting that meets each client’s unique needs. Work Location This is a hybrid position working three days a week (Monday, Thursday and another day of your choice) out of LINQ's Baltimore office, located at 101 W Dickman Str., Baltimore MD, 21230. Current LINQ employees who are not local to Baltimore may apply, but preference is for local candidates. Compensation This is an exempt, salaried position. The hiring range for this position is $53,000-56,000 dependent upon qualification, with the full salary range for the position being $53,000-$65,000. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: · Create invoices for a portfolio of clients that are tailored to each client’s specifications · Review invoices for accuracy and completeness and work closely with departments to resolve any missing information · Develop a strong understanding of customer contractual terms to ensure accurate invoicing in accordance with customer agreements · Create and analyze carrier reports, identifying passthrough charges, and confirm all additional charges and lines are accounted for · Work closely with the Account Management team to determine billable status · Utilize Salesforce to manage and update client information · Resolve billing issues and client modifications with Account Management team · Problem solves complex billing scenarios · Collaborates with other team members to achieve business outcomes and goals · Develop custom reporting per client specifications · Communicate with client to develop and send Management Reports per client specifications · Other duties as assigned Requirements Minimum Qualifications (Applicants not meeting these requirements will not be considered) Bachelor’s degree in Business or related field or equivalent experience Ability to perform independently as well as collaborate as a part of a team Excellent professional communication skills and ability to interact in a professional manner with internal and external partners Strong Microsoft Excel skills Willingness to learn new systems and applications Highly organized with strong attention to detail Ability to manage multiple accounts and deadlines Familiarity with Salesforce, QuickBooks and/or Crystal Reports preferred