Billing Manager (Remote)

Job Description Role Overview Stride, Inc is seeking an experienced, high-impact leader who consistently delivers strong execution to lead Billing Operations for a key line of business. This role is responsible for ensuring accurate, timely billing processes while driving operational consistency, clear communication, and continuous improvement initiatives. The ideal candidate brings a proactive, solutions-oriented approach to managing workflows, developing the team, and partnering cross-functionally to deliver reliable, high-quality outcomes. Key Responsibilities Operational Management Lead day-to-day billing operations, ensuring accurate and timely completion of all deliverables Oversee billing cycles, reconciliations, and month-end activities in alignment with accounting standards and policies Ensure A/R activity is properly recorded and supports accurate financial reporting and adherence to SOX compliance requirements Apply strong expertise in accounting standards as a critical foundation for maintaining accurate, compliant, and reliable billing processes Navigate potential out-of-cycle processing by partnering with business partners and guiding the team for successful execution Communication & Collaboration Provide regular updates on priorities, progress, and potential risks to leadership and stakeholders Partner closely with Finance, Accounting, and business teams to ensure alignment and smooth execution Promote clear communication within the team, ensuring staff understand expectations, priorities, and timelines Quality & Process Improvement Support consistent, high-quality deliverables through effective review processes and attention to detail Identify opportunities to improve workflows, enhance efficiency, and strengthen controls Encourage a proactive approach to problem-solving and continuous improvement Planning & Execution Help establish clear plans and priorities to support timely delivery of team responsibilities Monitor progress and address potential delays in a thoughtful and solutions-oriented way Balance multiple priorities while maintaining overall operational consistency Analysis & Issue Resolution Perform complex analysis of billing and operational data to identify trends, mitigate risks, and uncover opportunities for optimization Lead issue resolution through data-driven insights, thorough investigation, and cross-functional collaboration Deliver concise, insight-driven reporting that translates analysis into meaningful business actions and strategic direction Team Leadership Supervise and support team members through regular feedback, coaching, and performance discussions Foster a positive, accountable team environment focused on collaboration and development Help build team capability and confidence in managing responsibilities independently Compliance & Controls Ensure adherence to internal policies, SOX controls, and audit requirements ensuring successful walkthroughs and timely responses Proactively identify potential issues for remediation and ensure no repeat remediation issues Support ongoing review and enhancement of internal processes and controls Qualifications 5+ years of Billing, Accounts Receivable, or accounting operations management experience Solid understanding of accounting principles and financial processes Strong organizational, communication, and problem-solving skills Demonstrated ability to manage priorities and work collaboratively across teams Experience leading or mentoring team members Leadership Profile A dependable and thoughtful leader who takes ownership of responsibilities Clear and professional communicator who keeps others informed and aligned Detail-oriented with a focus on accuracy and follow-through Proactive mindset with a continuous improvement approach Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position is virtual and open to residents of the 50 states, D.C. Compensation and Benefits: Stride, Inc considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $93,134.25 - $169,096.80. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting [email protected]. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. A pplicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.