Billing Specialist

Billing Analyst Bogotá, Colombia Hybrid The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission We are looking for a Billing Analyst to join our fast-growing finance team. Reporting to our Billing Leader you will be responsible for ensuring accuracy and efficiency in the billing and collections processes within a world-class payment processing company. This role involves analyzing data, resolving invoice related issues and collaborating with internal teams to ensure that billing processes meet quality standards and applicable regulations. The Billing Analyst plays a key role in optimizing billing systems and improving the customer experience. Key Responsibilities 1. Invoice Management and Analysis: - Process and review invoices to ensure accuracy and compliance with company policies and applicable regulations. - Analyze billing data to identify discrepancies, errors or areas for improvement. - Perform reconciliations between billing systems, payment platforms and accounting records. 2. Troubleshooting and Support: - Investigate and resolve invoice related issues, including customer disputes and billing errors. - Provide support to internal and external customers on invoice related issues, providing clear and timely responses. - Collaborate with sales, finance and operations teams to resolve complex billing issues. 3. Reporting and Data Analysis: - Prepare periodic reports on billing status, collection metrics and key trends. - Analyze historical data and projections to identify patterns and opportunities for improvement. - Provide insights and recommendations based on data analysis to optimize billing processes. 4. Regulatory Compliance: - Ensure billing processes comply with applicable tax and accounting regulations (VAT, GST, etc.). - Collaborate with compliance and audit teams to ensure billing operations are aligned with local and international regulations. 5. Process Improvement and Automation: - Identify opportunities to automate and optimize billing processes, reducing manual errors and improving efficiency. - Participate in projects to implement new billing tools or systems. - Document billing processes and procedures to ensure consistency and transparency. 6. Collaboration with Internal Teams: - Work closely with finance, technology and operations teams to ensure billing data integrity. - Support the integration of new customers or products into billing systems. - Participate in interdepartmental meetings to align processes and resolve billing-related issues. 7. Collections - Monitor customer balances and aging reports. - Follow up on outstanding invoices and collection activities. - Investigate unapplied payments and account discrepancies. Bachelor's degree in Finance, Accounting, Business Administration or related field. Minimum 3-4 years of experience in billing, accounting or financial analysis roles, preferably in payment processing companies, fintech or financial sectors. Experience managing billing systems and payment platforms. Basic knowledge of tax and accounting regulations. Proficiency in invoicing and ERP tools. Advanced knowledge of Excel Familiarity with payment platforms and automated billing systems. Excellent analytical skills and attention to detail. Effective communication skills to interact with customers and internal teams. Ability to solve problems proactively and under pressure. Continuous improvement and teamwork-oriented mindset. English (written and spoken) Please upload your CV in English. Nuvei offers a wide variety of benefits, which include: Medical insurance Paid Vacation Time, Paid Sick Time. Hybrid working environment. Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.