Billing Specialist FTC

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. The Billing Specialist ensures the accurate, compliant, and timely generation of customer invoices. Working at the intersection of Sales, Finance, Legal, and Tax, this role maintains billing integrity across the Order-to-Cash (O2C) lifecycle, supports month-end close, and drives continuous process improvements. This is a 6-month fixed-term contract to cover maternity leave, starting in October 2026. Key Responsibilities Invoice Generation & Compliance: Draft, validate, and issue customer invoices in accordance with contract terms, internal controls, IFRS 15 revenue standards, and local tax/e-invoicing regulations. Contract & PO Review: Audit executed order forms and purchase orders prior to billing to prevent discrepancies and ensure accurate commercial terms. Exception & Query Management: Process credits, cancellations, and billing adjustments; resolve customer and internal billing inquiries promptly. Cross-Functional Collaboration: Partner with Sales, Customer Success, Tax, and Legal to resolve complex deal structures and billing issues. System & Data Integrity: Maintain clean billing records within ERP and CRM platforms; perform regular account reconciliations. Month-End & Audit Support: Assist with month-end close routines, prepare KPI reporting, and provide supporting documentation for internal/external audits. Process Optimization: Identify manual bottlenecks and champion automation and data-quality initiatives across the O2C workflow. Qualifications Education: Bachelor’s degree in Accounting, Finance, Business, or equivalent experience. Experience: 2–4 years in Billing, Accounts Receivable, or Order-to-Cash operations. Systems: Proficiency with enterprise ERP systems (e.g., NetSuite, Workday, SAP, Oracle). Technical Knowledge: Strong foundation in billing workflows, revenue recognition concepts (IFRS 15/ASC 606), and tax compliance. Preferred: SaaS/subscription background, exposure to e-invoicing mandates, and familiarity with Salesforce or dedicated billing engines (e.g., Zuora, Stripe). Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Lifestyle allowance - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company’s success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws. Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .