Billing Specialist, Patient Financial Services

Facility: Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807 Department: 1688 Patient Financial Services Scheduled Weekly Hours: 40 Hours: 7:00 to 3:30 Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025). Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: The Billing Specialist is responsible for ensuring accuracy in billing claims to insurance companies. The position is responsible for attaining and maintaining comprehensive knowledge of billing regulations and guidelines set by the insurance companies. Reviews to efficiently bill compliant claims and resolve billing issues. Strives to complete assigned work daily and accurately in order to meet or exceed departmental goals such as cash collection, productivity and days in A/R.Education: ▪ Required: High School diploma or equivalent Experience: ▪ Preferred: 1 year business office experience Skills: ▪ Strong analytical skills to recognize problems ▪ Excellent computer skills and strong aptitude to learn and maximize use of applications ▪ Ability to multitask and shift priorities in a fast paced environment ▪ Billing knowledge or experience preferred ▪ Medical terminology preferred Licensure/Certification/Registration: ▪ N/A