BMC Helix Tech Lead/Developer

Job Description This is a remote position. Manning Global, a premier global staffing and managed services provider specialising in worldwide leading sectors such as ICT, Engineering, AI, Automotive and Energy is recruiting for a BMC Helix Tech Lead/Developer on behalf of one of their blue chip international clients to join their organisation in the UK. Job Title: BMC Helix Tech Lead/Developer Employment: Full time Start Date: As soon as possible Country: Anywhere from UK - remote work Salary range: 70k - 90k GBP/annum Contact: Davor Molnar | +49 (0) 89 23 88 98 63 Job Description: Active Security clearance or eligible to reactive expired clearance or eligible to get security clearance 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems Collaborate with BA, SA, and business stakeholders to ensure the technical solution aligns with end-to-end business requirements Ensure new business requirements are delivered by maximizing OOTB Helix capabilities, introducing customizations only when necessary Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analyzing AR System logs, API traces, CMDB data, and platform diagnostics Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks Experience working in Agile/Scrum development methodologies Strong communication and stakeholder management skills Key Responsibilities: