About The Job
The role will be a direct support for the manager on more practical daily tasks such as workload distribution, dealing of more complex BAU situation. Contribution to continuous improvement of team performance, through training, supervising, in close coordination and support to and from the manager.
Your Main Activities Are
- Maintain proper governance with onshore/head office team Heads to monitor the team's evolution, workload capacity, and implement corrective measures in due time
- Clarify "internal customers" for the team to ensure a clear sense of direction. Conduct regular reviews using Management Cockpit files, focusing on performance, PDP (Personal Development Plans), and career pathing.
- Monitor team satisfaction to prevent turnover; lead recruitment efforts in liaison with HR and onshore stakeholders; and foster individual development through continuous feedback
- Ensure the team meets all deadlines and maintains high standards of rigor and accuracy in all broker lifecycle and fee management tasks
- Supervise the facilitation of broker onboarding, periodic recertification, and offboarding; ensure request flows through the MAOS platform are managed efficiently and operational set-ups are correct
- Oversee the end-to-end management of brokerage rates; ensure rate cards are duly signed and exhaustively stored; and lead the team in performing price benchmarks during renegotiations
- Act as the escalation point for complex broker queries; lead investigations/remediation for missing documentation, and support the team in resolving blocking points with brokers
- Act as the internal matter expert for designated asset classes and guide the team on the full suite of Global Markets products and fee reconciliation processes
- Identify and design initiatives to improve process or cost efficiency; ensure the team maintains rigorous oversight of the internal control setup and flags inactivity or errors promptly
Profile and Skills to Success
- Master’s Degree Finance, Economics, Mathematics or related fields
- At least 5 years of experience in financial markets, sales or trading roles
- Fluency in English, both oral and written
- Experience using Microsoft Office, particularly Excel
- Excellent organizational and time management skills, with the ability to prioritize tasks, work under pressure and meet deadlines
- Methodological skills and an innovative mindset with a proactive approach to challenges
About The Team
The team is responsible for the Relationship Management of GM's Brokers, including the commercial relationship, the end-to-end management of fee schedules (including tariff negotiation and documentation), and ensuring the compliance of the Agency Brokers population (on-boarding, recertification, and maintenance). Additionally, the team handles the reporting of brokerage activity to relevant stakeholders and ensures rigorous control and monitoring of the operational framework.
About Global Markets
Global Markets, the capital markets division of BNP Paribas' Corporate & Institutional Banking, is a powerhouse delivering top-tier solutions across asset classes. Our Portugal Platform, in Porto and Lisbon stands as a major European HUB and a unique player in the country, boasting a wide range of Front Office roles and services - Trading, Sales, Research, Structuring, Quants & Engineering, Business Dev and Support, Marketing & Client Support, Risk Management, Data Analytics and Machine Learning. With rapid growth and ambitions to make a global impact, we offer numerous short and long-term opportunities
Get a glimpse into our world- Check out our [1] Global Markets Portugal webpage
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition Is To Cultivate An Open And Responsive Environment For All That Encourages Collaboration And Interaction. We Demonstrate Our Commitment By Actively Contributing To The Group’s Diversity And Inclusion Strategy And Goals, In Line With The United Nations Sustainable Development Goals. As Part Of Our Local Corporate And Social Responsibility - Diversity & Inclusion Strategy, BNP Paribas Portugal Is Committed To
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our [1] Employee Value Proposition and our [2] Career path page.
- Please note that only applications submitted in English will be considered.