Business Analyst

The primary purpose of this role is to create the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and quality standards. Responsibilities: Work under the direction of the Manager to provide application solutions for assigned business areas Possess senior level functional knowledge of assigned application technology Interact with business users to understand new business requirements and enhancement requests Communicates effectively with all parties related to assigned process area Serve as a liaison role between application technology vendors, internal IS groups, and business users Work independently and with mentors/peers to gather and translate business requirements into product-specific designs and specifications while expanding application expertise and knowledge of business processes Deliver business process workflow and related design documentation for new development projects and/or enhancement and modification requests to be used by the development teams Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Systems Analyst Provides formal training to team members and documentation as needed for new application functionality, product releases and enhancements and regulatory modifications using business scenarios and use cases Ensure programs meet business specifications Demonstrate new functionality to business users seeking inputs on future direction Review vendor provided documentation and user manuals needed to support the product Participate in user focus groups and requirements workshops, vendor training and demonstrations Assist in supporting activations and rollouts Consistent efforts to deliver quality solutions as per agreed scope Customer focus and close alignment with the customers’ business objectives Ensure efforts to continually improve domain knowledge Ensure the quality of the deliverables as per the defined defects standards Work with the support team to help diagnose and resolve client questions or problems that need development assistance Participate in user focus groups and requirements workshops, vendor training and demonstrations Document issues with resolutions and share with team members to improve team productivity Provide data to generate team performance metrics Knowledge transfer with other team members to improve overall team education level Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders Adherence to the defined standards Take initiative and drives to bring to logical conclusion; proactive approach Provide accurate and timely information and escalates when there are issues Actively participate in meetings and make valuable contribution Qualifications: Academic and Professional Qualifications: Bachelor's degree preferred and/or other relevant combination of training and experience Experience: 2 years of practical experience in providing business process and functional support for assigned product preferred 2-3 years of healthcare experience preferred Experience in requirements gathering and analysis Experience in business analysis documentation Experience working with Agile Principles is an asset Travel Requirements: May require local travel May require other travel for business needs Working Arrangements: Work From Home