Business Analyst

Business Analyst

Athens | Hybrid 2|3, near Megaro Mousikis metro station

Position overview

Unicorn Domain is expanding its Business Analysis Chapter with a Business Analyst to work on enterprise programmes in banking, public sector and energy.

This is a delivery-facing role within established client engagements. You will work alongside senior analysts, Technical Leads and Product Owners to define, document and safeguard business requirements across the full delivery lifecycle. The exact scope of your involvement varies by project.

The role suits an analyst who already has some software delivery experience behind them, understands enterprise constraints, and is ready to take greater scope within a formal engineering organisation. We assess candidates on capability rather than on years, so stronger or lighter profiles are equally welcome to apply.

About us

Unicorn Domain develops scalable, high-performance cloud enterprise software for demanding clients in Greece and internationally. We operate an engineering organisation of approximately 65 professionals, structured in squads and chapters on the Spotify model.

Our clients are large organisations with complex governance, regulatory obligations and legacy estates. Analysis quality is a direct determinant of delivery outcome, which is why the Business Analysis Chapter is a core discipline in the company rather than a support function.

We have built a place for people who care about their craft. What holds the company together is not process alone; it is that our people genuinely enjoy the work and take the quality of what they deliver personally. We hire for that first, and we protect it.

Key responsibilities

Requirements analysis and documentation Elicit, analyse and document business requirements within assigned programme workstreams. Produce Epics, User Stories, functional specifications and acceptance criteria of a standard that allows engineering to build without further clarification cycles.

Business process modelling Model current and target state processes using BPMN or equivalent notation. Identify process gaps, exceptions, integration dependencies and automation opportunities. Maintain traceability between business objectives, requirements and delivered functionality.

Client engagement Participate in requirement workshops and discovery sessions with client stakeholders, leading sessions within your workstream. Manage day to day communication with business owners, and escalate scope and dependency issues in a timely manner.

Delivery support Provide continuous requirement clarification to the squad throughout implementation. Review test cases for business coverage, support User Acceptance Testing, and validate that delivered functionality meets the agreed acceptance criteria.

Functional prototyping Produce wireframes and functional prototypes to support stakeholder validation and reduce ambiguity ahead of implementation. Our analysts use AI tooling such as Claude Design to put a first working wireframe in front of the client early, before UI/UX takes the design forward.

Cross-functional collaboration Work closely with Architecture, Development, QA, UI/UX and DevOps. Contribute to the Chapter's documentation standards, templates and analysis practice.

Required qualifications

• Bachelor's or Master's degree in Computer Science, Computer Engineering and Informatics, Software Engineering or Information Systems
• More than two years of professional experience in software business analysis, or in a closely equivalent role such as Product Owner or Systems Analyst
• Demonstrable experience producing functional documentation for software delivery teams: requirements documents, user stories, specifications, acceptance criteria
• The ability to map and document business processes and flows in a structured, readable form
• Experience within Agile delivery, working in sprints alongside development and QA
• Precise written and verbal communication in English, with the ability to write for both business and technical audiences
• Structured analytical thinking and the discipline to maintain accuracy and consistency across large requirement sets

Preferred qualifications

• Experience on enterprise-scale digital transformation programmes, particularly in banking, public sector or utilities
• Understanding of system integrations, APIs and microservices architectures
• Practical experience with the Atlassian Suite (Jira, Confluence)
• Business process modelling in BPMN, UML or an equivalent notation
• Exposure to workflow and process automation platforms such as Camunda
• Familiarity with SQL and reporting or BI tools
• Wireframing and prototyping tools
• Professional certifications relevant to business analysis, product ownership or Agile delivery
• Exposure to pre-sales activity, RFP and RFI analysis, or effort estimation

How we work

We operate a Scrum-based Agile framework inspired by the Spotify model. The Business Analysis Chapter owns and evolves our practice in technical analysis, product thinking and user experience, and provides structured peer review of analysis deliverables.

You will work with the Atlassian Suite, Figma for UX collaboration, and Claude and Claude Design for analysis support and rapid prototyping. These are embedded in our standard toolchain: an AI-augmented delivery lifecycle is part of how we work, not an experiment running to one side of it.

What we offer

• Substantive involvement in high-impact enterprise programmes with recognised clients
• A defined progression path within the Business Analysis Chapter, including the route towards Product Owner for analysts who want it
• A mature engineering culture operating under certified processes
• Hybrid working, two days on site and three remote
• Continuous learning and certification support
• Competitive remuneration, aligned to experience