Business Analyst

Business Analyst About TechTorch TechTorch is a high-growth enterprise technology consultancy that partners with the world’s leading private equity-backed businesses. We deliver AI-powered solutions, accelerators, and data-driven transformation initiatives that drive measurable value at speed and scale. Our work spans AI consulting, AI agents, Generative AI, enterprise data platforms, and modern CRM ecosystems, helping clients translate strategy into execution with measurable outcomes. Our mission is to redefine enterprise technology consulting for private equity. We combine the agility of a scale-up with the discipline and rigor demanded by the most sophisticated investors and operators. TechTorch was founded by seasoned leaders - including former Bain consultants, CIOs, and tech executives - with deep expertise in technology, transformation, and value creation. We are not a typical startup. We were built to succeed and to deliver results that matter. About the Team TechTorch teams are at the forefront of delivering enterprise technology solutions that help clients transform operations, unlock growth, and execute their investment theses. Our teams operate globally, collaborating across AI, data, CRM, and enterprise systems to deliver high-impact outcomes in fast-paced, high-accountability environments. About the Role As a Business Analyst at TechTorch, you will play a critical role in bridging business and technology - translating complex business needs into clear, structured requirements that can be executed by technical teams and understood by senior stakeholders. You will work closely with business leaders, delivery managers, and engineering teams to analyze current-state processes, leverage data and AI-driven insights, and support the design and delivery of scalable digital solutions across AI, data, and CRM initiatives. What You’ll Do Act as a key liaison between business stakeholders and technical teams, ensuring alignment between business objectives and delivery execution. Gather, document, and analyze detailed business and functional requirements across AI, data, and CRM initiatives. Map current-state and future-state processes, identifying gaps and opportunities for optimization and automation. Analyze operational and business data to uncover trends, risks, and performance drivers. Create dashboards, reports, and visualizations using tools such as Excel, SQL, Power BI, or Tableau. Leverage AI tools to support analysis, accelerate insights, and prototype early concepts or solution approaches. Translate business needs into functional specifications, user stories, and acceptance criteria. Partner with developers, architects, and product owners to support solution design, implementation, and testing. Support delivery tracking by managing requirements backlogs, dependencies, and deliverables. Facilitate workshops, stakeholder sessions, and working meetings across the project lifecycle. Evaluate delivered solutions and contribute to continuous improvement initiatives. Work on CRM-related initiatives (with Salesforce exposure preferred but not required). Who You Are We’re looking for high-caliber professionals with strong consulting DNA and hands-on experience working on technology-driven transformation programs. 6+ years of experience as a Business Analyst or similar role in consulting or enterprise environments. Background in management or technology consulting (Big 4, MBB, or equivalent strongly preferred). Proven experience working on technology and digital transformation projects, including data, AI, CRM, or automation initiatives. Strong analytical skills with hands-on experience using Excel, SQL, Power BI, Tableau, or similar tools. Experience translating business needs into technical or process-driven solutions. Familiarity with Agile, Scrum, or Waterfall delivery methodologies. Experience using modern prototyping or demo tools (e.g. Lovable or similar) to support early-stage concepts and stakeholder alignment is a strong plus. Exposure to Salesforce or CRM ecosystems is preferred but not mandatory. Strong communication, facilitation, and stakeholder management skills - comfortable engaging both technical teams and senior business stakeholders. Structured, detail-oriented, and proactive problem solver. Bachelor’s degree in Business, IT, or a related field; advanced degree a plus. Certifications such as CBAP, PMI-PBA, or similar are advantageous. Our Values Client First – We focus relentlessly on delivering outcomes that create value for our clients We, Not Me – We win together. Collaboration drives transformation at scale Get Stuff Done – We execute with speed and precision - because in PE, time matters AI First – We embed AI at the core, enabling scalable, high-leverage solutions Own It – We take accountability for results, delivering on what we promise Agile Mindset – We adapt quickly and proactively seek better ways to move forward What We Offer The opportunity to work at the forefront of AI-powered enterprise and consulting transformation. A high-impact role with real ownership over requirements, insights, and delivery outcomes. Exposure to top-tier private equity firms and complex, high-stakes programs. A global, collaborative team focused on execution, innovation, and learning. Flexible, remote-first work environment with autonomy and trust.