Business Analyst - SIS

SALARY: $63,494.00 POSITION TITLE: Business Analyst - SIS DEPARTMENT : Enterprise Applications JOB DESCRIPTION: EMPLOYMENT TERMS: Full-time position. This position has the capability to work remotely. PRIMARY DUTY: The Business Analyst – SIS (Student Information Systems) will collaborate with the Enterprise Applications Team and key academic and administrative offices at Northwest Missouri State University—including Enrollment Management, Registrar, Financial Aid, Student Accounts, and Academic Advising—to support and optimize Workday Student and other student-facing enterprise applications across campus. ESSENTIAL FUNCTIONS: 1. Serve as the liaison between academic and administrative departments and the Enterprise Applications team, leading efforts to implement technology-driven process improvements using Workday Student modules such as Student Records, Financial Aid, Student Financials, Admissions, and Academic Advising. 2. Act as a subject matter expert (SME) for relevant Workday Student modules. Participate in cross-functional meetings to identify business needs, configure system solutions, and deliver optimized workflows supporting the student lifecycle. 3. Provide functional and technical support for: Workday Student (Student Records, Curriculum Management, Academic Advising, Admissions, Financial Aid, Student Financials, and Registration) Related integrations with Workday Financials and Workday HCM where applicable (e.g., Student Payroll, Tuition Remission) 4. Identify inefficiencies in student-related business processes and recommend improvements through system configuration, business rule development, or automation. Document business workflows, system configurations, and integration points. 5. Manage and support integrations between Workday Student and third-party applications. 6. Lead or assist in the implementation of Workday Student feature releases and upgrades. Develop and execute test scripts, validate new functionality, and assist in training users across campus departments. 7. Define and maintain test plans and test cases for Workday Student semi-annual releases. Coordinate user acceptance testing (UAT), document results, and follow up on issues with Workday support or functional stakeholders. 8. Continuously evaluate student services operations to identify opportunities to streamline workflows and improve the student, staff, and faculty experience using Workday Student capabilities. 9. Manage and prioritize multiple initiatives while maintaining consistent communication with stakeholders, leadership, and technical teams. 10. Ensure the timely delivery of system enhancements, configuration updates, and support resolutions by coordinating with both internal departments and external Workday support resources. 11. Serve as a backup to the Business Analyst – Finance & HR Information Systems, providing support for Workday HCM and Financials modules as needed. Assist with issue resolution, testing, and cross-functional coordination to ensure continuity of service during absences or peak workload periods. 12. Perform other duties as assigned REQUIREMENTS: Education: Bachelor’s degree from a four-year college or university Experience: Demonstrated experience in business process analysis; Hands-on experience supporting or implementing Workday Student or other student information systems Skills: Strong analytical and problem-solving skills; Self-motivated and results-oriented with a continuous improvement mindset; Excellent verbal, written, and interpersonal communication skills; Ability to learn and adapt to new software applications and tools quickly WORKING CONDITIONS: This position will work the normal hours of 8:00 a.m. to 5:00 p.m. with an hour lunch break. This position may be flexible with hours worked, including nights and weekends when needed. This position has the capability to work on campus or include remote work. EQUIPMENT/MATERIALS USED: Computers, Ellucian Banner software, along with their third-party integrations TYPICAL PHYSICAL DEMANDS: Ability to lift up to 20 pounds COMMUNITY: Northwest Missouri State University located in Maryville, Missouri, a community of 12,000 with a diverse economy and a strong industrial base. Maryville is located 45 miles north of St. Joseph, Missouri, 90 miles north of Kansas City, Missouri, and 110 miles southeast of Omaha, Nebraska. For more information visit the city’s website at www.maryville.org . UNIVERSITY: With an enrollment of more than 8,500 students, Northwest is a coeducational, primarily residential four-year university that offers a broad range of undergraduate and selected graduate programs on its Maryville campus and through Northwest Online . Founded in 1905, Northwest boasts a high retention rate and a graduation rate in the 95th percentile among its peers. Additionally, results of the Ruffalo Noel Levitz Student Satisfaction Inventory show Northwest students are more satisfied than students at national peers, and 78 percent of Northwest students report they would repeat their university experience, compared to 75 percent of students surveyed nationally at their respective institutions. Furthermore, the University is a national model for student success and career placement with 93 percent of bachelor’s degree earners and 98 percent of master’s degree earners securing employment or continuing their education within six months of completing a degree at Northwest, according to the most recent data . Northwest places a high emphasis on profession-based learning to help graduates get a jumpstart on their careers while maintaining competitive tuition rates and generous financial assistance to help minimize the financial barriers students may face when pursuing a college degree. Students have opportunities to build their résumés with experiences on campus in nearly every area of study, including the Horace Mann Laboratory School , National Public Radio affiliate KXCV , the R.T. Wright Farm , Mozingo Outdoor Education Recreation Area , a partnership with the National Geospatial-Intelligence Agency or Knacktive , a student-driven integrated digital marketing communications agency. In conjunction with its emergency and disaster management program, Northwest organizes and hosts Missouri Hope , an annual mass casualty training exercise that attracts first responders and emergency workers from throughout the nation and provides hands-on training in preparation for a natural disaster. The University’s vibrant and diverse learning community also offers more than 150 student organizations, and textbooks and a laptop are included in tuition, saving students an estimated $6,900 over four years. Northwest offers 1,200 student employment positions, allowing students to build professional skills through its internationally benchmarked student employment program. For more information about Northwest and its performance, visit www.nwmissouri.edu/aboutus/facts/ .