Business Continuity Management (BCM) Coordinator

Job Summary:

We are looking for an experienced Business Continuity Management (BCM) Coordinator to strengthen EPEX SPOT's operational resilience and ensure our ability to respond effectively to disruptions in a rapidly evolving and increasingly cloud-based environment.

Reporting directly to the Head of Risk Management, you will work hand in hand with stakeholders across the organization to embed resilience thinking into day-to-day operations, ensuring that critical services remain available under all circumstances. You will coordinate Business Continuity Management, Disaster Recovery, Crisis Management, and Operational Resilience activities across the company to support both strategic resilience objectives and regulatory expectations.

The role is designed as a subject-matter expert position and does not include line management or people management activities which are the sole responsibility of the Head of Risk Management.

Your mission:

• Drive Operational Resilience Excellence: Strengthen and continuously improve EPEX SPOT's Business Continuity, Disaster Recovery, and Crisis Management frameworks to ensure the continuity of critical services.
• Coordinate Resilience Across the Organization: Partner with business, IT, and operational teams to identify vulnerabilities, improve preparedness capabilities, and enhance recovery readiness.
• Build a Resilient Culture: Promote resilience and business continuity awareness through training, exercises, and continuous engagement with key stakeholders across all levels of the organization.

Your expertise will directly contribute to safeguarding EPEX SPOT's critical operations and supporting the reliable functioning of European energy markets.

Key Responsibilities:

1. Business Continuity Management:

• Lead Business Impact Analyses (BIA): Coordinate and facilitate annual BIAs with business, operational and technology stakeholders to identify critical processes, services, dependencies, recovery requirements, and resilience priorities.

• Develop and Maintain Continuity Plans: Support operational teams in developing, maintaining, and enhancing Business Continuity Plans (BCPs).

• Test and train: Coordinate and oversee regular business continuity exercises, crisis management simulations, and recovery tests; ensure effective training of plan owners and crisis stakeholders, track lessons learned and drive continuous improvement actions.

• Strengthen Operational Resilience: Coordinate initiatives aimed at improving the resilience of critical services, ensuring that important business services can withstand, adapt to, and recover from disruptions.

• Manage BCM Framework: Maintain BCM policy, standards, methodology, and procedures in alignment with Group policies, regulatory expectations, ISO 22301, and industry best practices.

• Monitor and Report Resilience Metrics: Maintain resilience dashboards, key performance indicators, action plans, and governance reporting for management and Group stakeholders.

• Drive Governance Activities: Prepare, coordinate, and participate in Business Continuity committees, ensuring effective follow-up of decisions and actions.

2. Disaster Recovery Coordination:

• Coordinate Disaster Recovery Activities: Work closely with IT, Cybersecurity, Product Units and external providers to ensure disaster recovery capabilities support business recovery objectives.

• Maintain Recovery Requirements: Ensure Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are documented, reviewed, and aligned with business needs.

• Validate Recovery Capabilities: Coordinate Disaster Recovery testing activities, track remediation actions, and monitor progress until closure.

• Identify and Address Gaps: Analyze lessons learned from tests, incidents, and near misses, driving continuous improvement initiatives.

3. Crisis Management:

• Coordinate Incident and Crisis Management Frameworks: Maintain the Incident and Crisis Management framework, plans, roles, responsibilities, escalation procedures, and communication protocols.

• Prepare Crisis Management Team: Organize training sessions, tabletop exercises, simulations, and crisis management drills involving senior leadership and operational teams.

• Support Incident Response and Crisis Events: Facilitate crisis coordination activities during major incidents and help ensure effective communication and decision-making processes.

• Capture Lessons Learned: Lead post-exercise and post-incident reviews to identify opportunities for improvement and strengthen organizational preparedness.

Key Requirements:

Hard Skills:

- Deep expertise in BCM standards (ISO 22301).

- Familiarity with IT security standards (ISO 27001) and emerging technologies (AI, Cloud).

- Understanding of regulatory frameworks impacting operational resilience, such as NIS2 and NCCS.

- Experience working within cloud-based environments and understanding resilience challenges associated with cloud services and modern technology infrastructures.

- Experience coordinating cross-functional projects and driving initiatives involving business and technology stakeholders.

- Ability to analyze complex operational environments, identify vulnerabilities, and propose pragmatic resilience improvements.

Soft Skills:

- Excellent written and verbal communication skills with the ability to convey complex ideas clearly and persuasively to diverse audiences.

- Strong coordination and stakeholder management capabilities across multiple functions and seniority levels.

- Ability to work autonomously while fostering collaboration across international teams.

- Resilient, proactive, and adaptable approach in a fast-paced environment.

- Strong organizational skills with attention to detail and a continuous improvement mindset.

Language Skills:

-Fluent English (written and verbal)

Education and Experience:

- Bachelor's degree in Business Continuity Management or related field

- Minimum of 5 years of experience in Business Continuity Management, Disaster Recovery, Crisis Management and Operational Resilience.

- Demonstrated experience coordinating BCM and resilience programs in a technology-driven and/or cloud-based environment.

- Experience facilitating business continuity exercises, disaster recovery tests, and crisis management simulations.

- Professional certification such as ISO 22301 Lead Implementer/Lead Auditor or equivalent is a plus.

Location:

Your work location will preferably be Paris, with no specific restriction amongst other EPEX office locations and an attractive hybrid work policy.

Who Are We?

The European Power Exchange EPEX SPOT SE operates physical short-term electricity markets in Central Western Europe, the United Kingdom, Switzerland, the Nordics and in Poland. Furthermore, EPEX SPOT newly offers local flexibility markets solution and Guarantees of Origin auctions, to foster the integration of renewable energy sources and to enhance the engagement of consumers and producers in the power market. The heart of our business is to bring together electricity supply and demand across Europe. We shape the future of the European power market by supporting decarbonization, decentralization, digitalization and contributing to the global energy transition toward a sustainable future.

At EPEX SPOT, we believe in fostering a vibrant and inclusive culture where every team member can thrive. Our core values— trustful teams, innovation & agility, and customer centricity— are the foundation of everything we do. Diversity is the cornerstone of our way of working, reflected in how we face challenges and work together as unique individuals to build a stronger organization.

Our DNA is embedded in continuous improvement via constructive feedback, collaboration among colleagues and transparency culture. We believe in true leadership, supporting our vision towards the energy transition, as well as the development of our People.

Why join EPEX SPOT?

At EPEX SPOT, you'll be part of a passionate, talented, and international team dedicated to shaping the future of the European power market. Our offices and inclusive workplaces throughout Europe celebrate diversity and support our employees to unfold their full potential.

We offer a decentralized working system with an appealing Home Office and Hybrid Working setup, serving individuals’ self-determination of working conditions. Our goal-oriented, trustworthy, and flexible approach, given our multicultural environment, allows our employees’ to find a suited work-life balance. We strive for leadership development and provide the right support through an active and modern remote and hybrid teamwork.

We are proud of our commitment to gender equality, demonstrated by our strong performance in the gender-equality-index-at-epex-spot. Our HR strategy focuses on our People and Organization, enhancing both motivation and employability, while equally developing individuals’ skills.

Join us at EPEX SPOT and become part of a forward-thinking company where your contributions will make a significant impact, for the energy transition as well as for your career!

Discover more about us and explore career opportunities at https://www.epexspot.com/en

Benefits of working with Us:

• Hybrid Working Conditions: We offer you the flexibility of working from home or other locations for the best possible work-life balance.
• Training Opportunities: We invest in your continuous development with a dedicated annual training budget to enhance your skills through various upskilling programs and initiatives.
• Career Path: We support your career aspirations with clear pathways for advancement within the company and the EEX Group.
• Internal Mobility: We offer and support the possibility to explore new roles within the company to expand your skills and experience.
• Leadership Journey: We promote a culture of recognition and reward with the EPEX SPOT leadership journey that encourages everyone’s progression and development.