Business Controller

AMS Account Manager Baltics The Brink’s Company (NYSE: BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services (AMS). Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Role Overview Brink’s Baltics provides ATM Managed Services for all SEB ATMs in 3 Baltic countries. We are seeking an accomplished and dynamic AMS Account Manager Baltics to join our team in Latvia, Lithuania, or Estonia . In this role, you will be responsible for managing AMS account (SEB Bank) by strengthening customer relationships and ensuring profitable and sustainable operational execution aligned with Brink’s strategic objectives. You will act a central point of contact locally for all SEB account related initiatives and work closely with internal stakeholders, the customer, vendors and subcontractors to ensure contractual compliance, service excellence, and financial performance. Key Responsibilities Strategic Initiatives Drive portfolio development by acting as a trusted advisor to the customer, aligning services with evolving client requirements and Brink’s strategic objectives. Prepare business plans, forecasts, and growth initiatives aligned with regional and group strategy. Operational Excellence Act as a primary liaison with SEB Bank for operational matters, ensuring contractual obligations, SLAs, and service levels are consistently met. Drive efficiency of the network in line with the AMS contract, incl. ATM relocation planning & execution in cooperation with local teams. Act as a project manager for initiatives within the scope of AMS account. Manage and coordinate subcontractors and vendors providing services within the AMS scope. Define procurement requirements and, in cooperation with a procurement team, ensure selection of vendors and subcontractors. (e.g., CIT, FLM, SLM, telecom, peripherals, acquiring sponsors) Invoice management and controls for the account. Performance Metrics & Accountability Be responsible for budget development and monitor performance against the plan. Prepare and conduct reporting in line with AMS account requirements to the customer, central banks, internal stakeholders. Continuous Improvement & Innovation Identify opportunities to improve processes, efficiency, service delivery and vendors. Work with internal teams to conduct market research and analysis to support business cases and new and innovative propositions. Manage branding and marketing activities related to AMS, ensuring optimal use of available resources. Stakeholder Management Collaborate closely with Global AMS team, Sales, Operations, Finance, Marketing, and other internal teams to ensure a cohesive and aligned approach. Preferred Qualifications Bachelor’s degree in Economics, Finance or a related field. Proven experience in the ATM, cash management, banking, or financial services industry. Strong background in account management and commercial negotiations. Strong project management experience handling complex projects. Demonstrated ability to manage financial performance, budgeting, and forecasting. Excellent communication, negotiation, and stakeholder management skills. Strategic and analytical mindset with strong attention to detail. Proven ability to contribute to and drive organizational growth. Fluency in English Additional Requirements Willingness to travel domestically within the Baltics and internationally as required. Strong organizational skills with the ability to manage multiple priorities and deadlines. Flexibility to work across different time zones as required. Ability to work independently, take ownership, and operate with a hands-on, proactive approach. What Brink’s Offers Salary starting from Lithuania 3500 (Lithuania) and from 3000 (Latvia) (depending on knowledge and experience) Flexible working arrangements Opportunity to manage a strategically important client with real business impact Exposure to senior regional and global stakeholders Ongoing development and career progression opportunities within a global organisation What’s Next? If you’re ready to lead growth in a dynamic, international environment, we’d love to hear from you. Please complete the full application process, including pre-screening questions. We’ll review all applications and contact you if your profile matches our requirements. Brink’s is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.