Business Data Analyst (Cisco)

Description Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. The Role Presidio Business Data Analyst primary responsibility is to act as a subject matter expert for Presidio’s Enterprise Licensing Agreement and Software Offerings, working in conjunction with the Business Development Managers, Account Teams and Inside Sales to support the software sales cycle. They will be responsible for assisting the customer-facing asset management team in providing actionable insight into customers based on data from multiple sources. Applicants will be expected to develop new processes to help with the management, consumption, and utilization of data to achieve customer objectives. Business Analysts provide insight to help identify potential technology refresh sale opportunities, as well as improving customer satisfaction through accurate management of data.This role will be foundational to the creation of a new team within Presidio and has the potential to expand to a team leader/management role as the solution scales. Responsibilities include: Create Monthly MACD Reports – Analyze which assets belong to each business unit and correct alignment if there is a conflict based on established hierarchy of data source validity. Recommends MACD (Moves, Adds, Changes, Deletes) activities, deliverables, prepare for presentation to end-customer for approval. Align Business Rules for MACD/Audits to establish process to reduce Presidio efforts – Note to Presidio Asset Management Customer-Facing Team if there is a continued violation or misaligned effort so customer-facing team can discuss with the customer. Review and Identify data discrepancies – Identify new items for each refresh of the data. Implementation of MACD clean up and processes based on customer guidance. Review and prepare customer-facing analysis of all outstanding MACD action items (Financially impacting & Non-Financially impacting). Bring findings to customer-facing team for dissemination to client. Provide insights around on-going audits of data sets (i.e. Collector, SNOW, FN, etc.) and/or conflicting data for improvement of install base accuracy. Support of EA subscriptions in tracking and managing upcoming true forwards in order to either fix incorrect license accounting or to prepare customer for upcoming charges. Analyst will provide reports to customer-facing asset management team. Collaborate with Enterprise Agreement Specialist for each account, to provide actionable insights to customer regarding license consumption, and value shift. Audit, validate, and align data export of Cisco service contract characteristics and details. Audit Collector file against asset management data, any assets only found in the Collector. Research these items with the OEM. Required Skills and Professional Experience Associate degree or equivalent experience and/or military experience Minimum of 2 years of experience of Data Analytics Preferred Skills and Professional Experience SQL Python Tableau Microsoft Power BI Your future at Presidio Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future. Ready to innovate? Let’s redefine what’s next—together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com . ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to [email protected] for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to [email protected] . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-FI