Business Development Manager

Our story began with a passionate idea that we could change the world.... And to be honest, we’ve never stopped believing that... In 1986 it was a simple concept that microbiology teamed with innovation and clinical contribution could eliminate an issue that was profoundly impacting the healthcare industry – HIV acquired through needle-stick injuries. In Australia, we lived out our dream. Investing years into R&D to create the safest containment system in the world and taking on the industry status quo to petition for higher standards in sharps protection, we witnessed an 80+ percent reduction in disposal-related needlestick injuries nationwide. And then we kept going... We are seeking an energetic Business Development Manager to manage a vital portfolio of business in the British Columbia region. The successful candidate will be primarily responsible for building new business opportunities and managing the existing customer base, delivering exceptional customer service, and engaging in new business development. This role involves taking ownership of a customer portfolio, growing our customer base with new clients, maintaining relationships with key stakeholders, identifying opportunities for upselling, conducting account audits, and ensuring that targets and satisfaction levels are achieved. The successful candidate must be able to sell a service based on value. Responsibilities: New business acquisition Run full sales cycle from Prospecting to close Identify new opportunities within existing book of business and within a designated territory Be able to provide product expertise across our full-service offering Strong presentation and communication skills Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance Support strategic customer meetings to communicate best practices, business results and successes Support the facilitation of quarterly business reviews, and conduct pre-work audits, data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvements. Skills and Experience: 2-5 years of outside sales experience selling services mandatory Strong business development skills B2B services industry an asset Excellent verbal and written communication skills Strong presentation skills with consultative based selling experience Outstanding computer-based skills; Salesforce, Microsoft Office, etc. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.