Business Development Manager - South/East VIC

Could this be one of those rare moments to do the best work of your career? The Lottery Corporation is Australia’s largest lottery company offering exciting games that deliver life-changing wins to customers and make a meaningful difference in the community. We’re the team who bring you Australia's favourite lottery and Keno games. For more than a century, we’ve been playing our role in creating positive impacts by delivering winning moments every day to our people, our customers, retailers, partners and our community. Share joy, spark possibilities and join the winning team today! The Business Development Manager is responsible for driving sustainable sales growth across the retail network while ensuring the highest standards of brand execution and regulatory compliance are consistently achieved. This role is accountable for identifying growth opportunities, strengthening outlet performance, and working closely with retailers to optimise sales across all product categories. Through proactive engagement, data-led insights and targeted initiatives, the Business Development Manager supports retailers to maximise revenue, improve customer experience, and deliver against commercial objectives. Equally, the role serves as a key guardian of the brand and regulatory framework, ensuring all instore retail operations align with established brand standards and legislative requirements. This includes monitoring compliance, reinforcing operational expectations, and providing clear guidance to retailers to mitigate risk and uphold integrity across the network. By balancing commercial growth with disciplined compliance, the Business Development Manager ensures the network operates at both peak performance and the highest level of governance. Please note this role is field based and will cover South/East VIC with some regional travel. What you’ll do Drive sales & performance: Identify opportunities and lift results across your territory Coach retailers: Build capability, engagement and customer experience Own your patch: Manage a territory with focused, high-impact activity Unlock growth: Identify new sites, expansion and in-store uplift opportunities Uphold standards: Ensure strong brand execution across all outlets Maintain compliance: Monitor requirements and proactively manage risk Close the loop: Action site issues and deliver on compliance outcomes Use data to win: Leverage insights and tools to prioritise and track impact Execute call cycles: Deliver consistent, high-quality retailer engagement Collaborate: Partner with internal teams to drive aligned results What you’ll bring Formal tertiary qualification in Business, Marketing or equivalent work experience Extensive retail experience – demonstrated experience in a field based environment with a strong understanding of operations, small business levels and customer behaviors Strong knowledge of regulatory and franchising requirements Experience in multi-site or franchising environments ideal Strong analytical and data led decision making Strong business acumen and understanding of financial analysis, sales and marketing principles, and operational management. Excellent communication and interpersonal skills, with the ability to build rapport, influence and effectively engage with franchisees at all levels. Analytical mindset with the ability to interpret data, identify trends, and develop actionable recommendations. What you’ll get Not only will you receive an awesome candidate experience from our caring Talent team, but you’ll get a genuine feel for who we are and what it’s like to be part of our team. The benefits of working with The Lottery Corporation are pretty good. Just to name a few: Balance work and life with our ‘flex for great outcomes’ approach – hybrid working, plus a range of generous leave options. Reward and recognition programs at all levels. Your hard work won’t go unnoticed. Ignite your potential with our dedicated learning and development platform to support your bright future. We empower careers to grow from within. 50% of all roles in 2025 were filled by our own people, proving that your next opportunity is already here! A true sense of belonging. We’re committed to Inclusion & Diversity with a range of initiatives such as our Gender Affirmation Support, employee inclusion networks and diversity memberships and celebrations. Make positive impacts with opportunities to volunteer with our community partners. We'll also dollar match fundraising efforts of our employees lending their support to registered charities. If this role is of interest to you and you’re ready to spark possibilities with The Lottery Corporation, but don’t feel that your experience aligns 100%, we would still love to hear from you and encourage you to apply. We’re committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations, so the process can be more user friendly for you. We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inextricable link First Peoples of Australia have with the land past and present. Your online safety is important to us. We'll never request payment or credit card details from you to apply for a position. If you're uncertain whether a job ad is legitimate, verify via our website before providing any details.