Business Development Representative

A Little About Inn-Flow At Inn-Flow, we’re more than a hotel software company - we’re a team on a mission to transform how the hospitality industry operates. Built by hoteliers, for hoteliers, our all-in-one back-office platform brings together accounting, labor management, payroll, business intelligence, and more into one seamless experience. Our technology empowers hotel operators to work smarter, make better decisions, and focus on what matters most: delivering exceptional guest experiences. Inn-Flow is experiencing strong growth and momentum, backed by the strategic investment from Mainsail Partners. As we scale, we’re expanding the leadership team, accelerating innovation, and deepening our impact across the hospitality industry, all while staying grounded in the real needs of operators. Our commitment to both customers outcomes and employee experience has earned industry recognition, including multiple top honors from the 2026 HotelTechAwards and recognition as a Top 10 Best Places to Work in Hotel Tech and Triangle Business Journal’s Best Place to Work. At Inn-Flow, you’ll have the opportunity to do meaningful work, grow your career, and be part of a company that’s shaping the future of hospitality technology. About the role Inn-Flow is seeking a motivated and coachable Business Development Representative (BDR) to join our growing sales team. This entry-level role is a great opportunity for recent graduates or professionals looking to break into SaaS sales and develop foundational skills in a high-growth industry. As an BDR, you’ll be the first point of contact for prospective customers and play a critical role in generating and qualifying leads for our Account Executives. You’ll build valuable experience in sales strategy, product knowledge, and customer outreach while helping hotel management organizations discover how Inn-Flow can streamline operations and drive performance. This role is hybrid and based in-office Tuesday and Thursday in our downtown Raleigh office. Come launch your sales career with structured onboarding and hands-on mentorship from experienced sales leaders, with a defined leveling path toward Account Executive and beyond. What you'll do Create a great first impression with prospective Inn-Flow customers through professional, engaging, and solution-oriented communication Conduct multi-channel outreach (email, phone, social, etc.) to generate qualified leads Identify prospects’ business needs and pain points through discovery conversations Schedule meetings and demos for Account Executives with qualified leads Meet key performance metrics including: 75 phone calls daily, plus consistent email and LinkedIn outreach 10 completed meetings per month Stay current on industry trends, business news, and Inn-Flow’s evolving product suite Collaborate with Account Executives to support the full sales cycle and gain real-world experience in SaaS sales Maintain accurate lead and activity data in HubSpot to ensure clear communication and forecasting Launch your sales career with structured onboarding and hands-on mentorship from experienced sales leaders Be a part of an inclusive and collaborative work environment that focuses on leveraging your unique skills and personality Contribute to a team-oriented, fast-paced, and supportive sales environment Qualifications Bachelor’s degree from an accredited college or university (required) A positive, energetic attitude and strong work ethic Willingness to learn, accept feedback, and grow within a collaborative team Strong communication skills - both written and verbal Self-motivation and the ability to thrive in a fast-paced, high-volume environment Curiosity and a genuine desire to help customers No prior sales experience required, just a strong work ethic, coachability, and a genuine desire to learn What Makes You Stand Out Prior experience in sales, business development, or a customer-facing role, with a track record of hitting targets Familiarity with HubSpot or CRM tools Interest in hospitality or SaaS industries Demonstrated leadership, extracurricular involvement, or internship experience Why You'll Love Working at Inn-Flow We believe great work starts with taking great care of our people. At Inn-Flow, you’ll enjoy: Benefits • Health, dental, and vision insurance • Short-Term Disability & Life Insurance • 401(k) with a generous employer match Time Off & Flexibility • Flexible vacation and PTO • Paid holidays plus a floating holiday • Paid volunteer time • Hybrid work schedule with in-office collaboration on Tuesdays and Thursdays in our Raleigh office (remote Mondays, Wednesdays, and Fridays) Work Environment & Culture • A beautiful, modern office in downtown Raleigh • Employer-paid monthly parking • Monthly team socials and regular celebrations • Quarterly all-hands meetings • A culture rooted in recognition, collaboration, and growth • Smart, kind, and genuinely fun people who care about their work - and each other Equal Opportunity Employer Inn-Flow is proud to be an Equal Opportunity Employer, upholding a work environment free from discrimination and harassment. We make our hiring decisions based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, family status, or any other non-business consideration. We stand firmly against discrimination and harassment in any form.