Business Operations Partner

Business Operations Partner Use ERP, CRM and analytics to strengthen commercial operations in the medical device industry across a complex international business. Skicka ansökan About the Company At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development. About the Role You will step into a role where strong commercial operations make a real difference in a regulated and international medical device environment. The focus is on helping the business run smoothly across the DACH region by improving data quality, supporting key business systems, and enabling efficient collaboration between Sales, Customer Service, and Finance. In this role, you will work close to the commercial organization and act as an important link between systems, processes, and business needs. You will support both daily operations and continuous improvement, with a mix of ERP and CRM administration, reporting, analysis, and operational coordination. This is a great opportunity for you if you enjoy combining structure, data, and business understanding in a role with broad cross-functional impact. Job Description You will maintain accurate and up-to-date customer master data in the ERP system. You will support pricing updates in line with commercial policies. You will prepare ERP-based reports and perform reconciliations related to orders and sales data. You will work with Customer Service and Finance to resolve issues across the order-to-cash process. You will act as a local point of contact for ERP-related questions and coordinate escalation of system issues when needed. You will serve as a local CRM super user and provide first-line support to commercial teams. You will support user onboarding, training, and CRM troubleshooting. You will monitor CRM data quality and contribute to improvements in commercial processes. You will develop reports and dashboards to support Sales and Marketing. You will analyze sales performance, customer activity, and key commercial KPIs. You will support forecasting and business performance tracking together with Finance and Commercial teams. You will provide operational support for initiatives such as segmentation, targeting, territory planning, and incentive programs. You will take part in cross-functional projects that improve commercial tools and business processes. Requirements Approximately 2–4 years of experience in Commercial Operations, Business Support, or Data Administration. Hands-on experience working with ERP and/or CRM systems in a business environment. A Bachelor's degree in Business Administration, Economics, Information Systems, Engineering, or a related field. Experience with reporting and data analysis. Proficiency in Microsoft Excel. A solid understanding of commercial processes, including pricing, order management, and customer data management. You are comfortable working in a cross-functional and international environment. Nice to have Experience with Power BI. Experience within the healthcare or medical device industry. Experience working in a matrix organization. Additional training or certifications related to ERP, CRM, or data analytics. What We Offer Permanent employment at Avaron AB Occupational pension Wellness allowance of SEK 5,000 per year Application Selections are made on an ongoing basis – apply as soon as you can. Platser Elz Distansarbete Hybridarbete Elz Om Avaron AB Avaron förser företag i hela Sverige med tekniska konsulter och specialister. Vi fokuserar på IT, mjukvaruutveckling, teknik, projektledning och andra tekniska domäner. Grundat 2018 av en mjukvaruingenjör som tröttnade på bemanningsföretag som inte förstod rollerna de rekryterade till.