Job Description
Location: Wanchai, Hong Kong, Hybrid
In this position, you’ll be based in the Hong Kong office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex .
We give you a world of potential
Computershare’s Global Plans Project Management Office (PMO) team delivers projects and programmes across the Employee Share Plans business. We support major change initiatives, from product enhancements and data migrations to regulatory changes and operational improvements. Working across people, process and technology, we help drive strategic priorities that benefit our clients, customers and internal teams worldwide.
You’ll join a truly global team with exposure to colleagues and stakeholders across many regions, giving you broad insight into the global share plans. The work is varied and meaningful, offering real autonomy and ownership, while the team itself is collaborative, supportive and fun, encouraging independent thinking, problem‑solving and a dynamic, flexible approach.
A role you will love
This role is responsible for leading end-to-end business readiness for a high-profile initiative to build and launch a new mobile app. The role will ensure the business is fully prepared to support go-live across regulatory, legal, operational and client-facing environments, bridging project delivery with successful operational adoption.
As the Business Readiness Senior Project Manager, you will lead the business readiness workstream for this strategically important launch. This is a hands-on role with significant visibility across the region, requiring close partnership with stakeholders across Product, Technology, Legal, Operations, Support and Client teams. You will drive readiness planning, governance, documentation, reporting and decision-making, ensuring the app can be launched smoothly, compliantly and with the right support model in place.
- Own business readiness activities across regulatory, legal, operational and communications workstreams.
- Accountable for local regulatory execution such as ICP and app registrations.
- Define and manage go-live readiness criteria, ensuring all business, regulatory and operations conditions are met prior to release
- Own and co-ordinate internal, client and participant communications deliverables
- Ensure impacted teams understand changes to processes and responsibilities, supporting readiness of the targeting model
- Own frontline readiness of our client facing teams.
- Support transition to BAU, ensuring appropriate documentation, training and ownership is in place for ongoing operations, including ongoing app publishing and deployment.
- Work closely with stakeholders across Product, Technology, Operations, Legal and senior management
- Lead the workstream ensuring delivery against agreed schedules, milestones and objectives
- Run project meetings, workshops and governance forums, ensuring clear communication and robust documentation
- Proactively manage risks, issues and dependencies, translating delivery risks into clear business impacts and enabling informed decision-making at senior governance forums
What will you bring to the role?
Required
You’ll bring strong project management capability, a collaborative approach, and the confidence to deliver workstreams in a global, fast ‑ moving environment. You should be able to operate independently, make informed decisions, and build effective relationships across the business. Other key skills required for the role include:
- Significant experience of managing or leading projects or workstreams, navigating regulatory or operational change environments
- Experience delivering business readiness or change management activities
- Strong commercial awareness and experience, ensuring project delivery supports the benefit case delivering complex or financial projects
- Excellent communication and stakeholder engagement skills
- High attention to detail, strong organisation, and the ability to work proactively and independently
- Confidence working with ambiguity and using your initiative to solve problems
- Proficiency in MS Office and standard Project Management tools
- Proactive in exploring AI-enabled tools to improve individual productivity and project delivery outcomes
- Chinese language skills are advantageous but not required
- Desirable: experience delivering and deploying mobile apps or new products, including go-live readiness, stakeholder co-ordination, communication, training and transition into operational support
- Desirable: experience in financial services, Asia region delivery and share plans, understanding of Computershare, Project Management qualifications (APM PMQ/PPQ, PRINCE2 Practitioner or equivalent)
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
About Us
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.