Business Relations Manager

Business Relations Manager 1-800-SWEEPER Members Marketing Location: Headquarters Toledo, OH Travel: Industry events, member visits, and annual summit Why This Role Stands Out We're not just hiring a manager, we're looking for an integrator of people, ideas, and opportunities . At 1-800-SWEEPER, you'll step into a highly visible, relationship-driven leadership role where you'll connect a national network of business owners, vendors, and industry partners helping them all grow together. Through Members Marketing, who owns the vanity phone number 1-800-SWEEPER ( www.1800sweeper.com ) and the Sweeper Summit & Equipment Expo ( www.sweepersummit.com ), we bring together independently owned power sweeping companies across North America. The 1-800-SWEEPER network enables national-scale brand recognition and service delivery while leveraging meaningful purchasing power for members and exclusive peer-to-peer industry education across the 1-800-SWEEPER organization. This position is ideal for someone who thrives at the intersection of strategy + execution , enjoys building something meaningful without being buried in bureaucracy, and values being part of a close-knit, entrepreneurial team. You'll work alongside a business owner with nearly 50 years of experience whose leadership style is creative with high expectations yet flexible, passionate, loyal, family-oriented, and deeply committed to the success of the people around him. If you've led a buying group, managed franchise like multi-location operations, or built high-level vendor partnerships, this could be your next move. What You'll Own This role serves as the central connector across our ecosystem , driving growth, retention, and member success. Member & Network Growth Lead expansion of our membership footprint into new territories Build and manage a strong pipeline of prospective members Guide members from initial engagement through onboarding and long-term success Identify growth opportunities across existing relationships Help members strengthen and grow their businesses Vendor & Partner Relationships Act as the primary relationship owner for vendor partners Strengthening partnerships that drive measurable value for members Evaluate performance, optimize vendor lineup, and introduce new strategic partners Collaborate across teams to ensure alignment and execution Integrator Mindset Connect internal teams, vendors, and members to ensure nothing falls through the cracks Identify gaps, solve problems, and implement smarter processes Continuously improving onboarding, communication, and engagement systems Leverage technology and data to enhance efficiency and visibility Events & Industry Engagement Lead planning and execution of the annual Sweeper Summit, an industry specific conference, and other key events Build sponsorship relationships and drive event funding success Represent the 1-800-SWEEPER brand at industry events and networking opportunities Who You Are You're not just a relationship manager, you're a problem solver, connector, and builder . Backgrounds we believe would translate into success Experience leading or managing a buying group, franchise network, or dealer network Senior leadership experience in multi-unit retail, distribution, sales or operations Proven track record of building relationships that drive growth Comfortable owning both strategy and hands-on execution Core Strengths Strong communicator who builds trust quickly Naturally curious and solutions-oriented Highly organized with the ability to manage multiple moving parts Confident leading conversations with business owners and executives Thrives in a role with autonomy and accountability Work-Life Balance & Flexibility We believe great work happens in environments that support flexibility, trust, and accountability. Flexible work structure with autonomy in how you manage your day A balance of travel and remote work A focus on outcomes rather than micromanagement The opportunity to shape and improve how the role evolves Why Join 1-800-SWEEPER/Members Marketing Be part of a growing national network with strong industry momentum Work directly with leadership and help shape strategic direction Play a key role in evolving a buying group into its next generation Build relationships that truly make an impact across multiple businesses Check out the videos below to get a flavor of what we do 1-800-Sweeper Testimonial 2025 Sweeper Summit Recap Benefits We offer a thoughtful benefits package designed to support your health, well-being, financial future, and work-life flexibility. Flexible scheduling options Paid time off (PTO) plan 401(k) with company match Short-term disability coverage Company-paid life insurance Company-paid wellness program Mental health-focused employee assistance program Holiday Savings Program Health insurance with a personal health advocate Health Savings Account (HSA) Full Job Description https://vimeo.com/1156983795?fl=ip&fe=ec https://vimeo.com/1197357584?share=copy&fl=sv&fe=ci