Duration: estimated at 3-4 weeks. Can be part time.
Start Date: available to start within the next 1 month
Location: London - Ideally hybrid working but open to remote.
We’re looking for an experienced Business Solutions / Automation Consultant to work with Spark on a short-term freelance engagement.
This role is best suited to a senior Business Analyst, Business Solutions Consultant, Automation Consultant, Digital Transformation Consultant or hands-on Delivery Consultant who enjoys working inside live delivery environments while actively improving the system they are working within.
This is a hands-on delivery and capability-building role. The consultant will lead a live system improvement or automation project while working closely with our Business Solutions team. The projects have mostly an internal focus on system and workflow improvements / automation.
We already have defined project phases, documentation templates, and a lean operating model. The purpose of this engagement is not to design the framework from scratch, but to apply it in a real project environment, stress-test it in practice, and refine it through continuous, real-world learning. The consultant will help us identify what works, what needs simplifying, and how to make the model faster, clearer, and more effective in day-to-day delivery.
The aim is to turn our operating model into a proven, repeatable way of working by learning alongside an experienced practitioner on live work.
The consultant will help us:
Strengthen the team’s business analysis skills
Have the team shadow you to understand first hand how the theory connects into practice
Apply our existing project phases and documentation templates in a live project environment
Frame and validate the business problem before selecting a solution
Show the team how you lead discovery, process mapping and requirements definition using our defined structure
Identify the smallest solution capable of delivering measurable business value
Refine a lean BRD, delivery plan, timeline, RAID log and value measures in practice
Manage stakeholders, decisions, dependencies, testing and adoption in real time
Use Airtable for project tracking, planning and benefit visibility
Identify where automation or AI can improve speed, quality or scalability
Deliver a solution from discovery through to delivery and value review
Act as a working partner to the team, helping refine templates, phases and ways of working based on live lessons learned
Leave behind improved, simplified and battle-tested methods, not just documentation
We’re looking for someone with:
Strong business analysis and project delivery experience
A track record of delivering operational improvement, workflow automation or internal transformation projects
Experience working in a lean, agile environment
Practical knowledge of Airtable or similar low-code workflow platforms
Confidence using AI tools to support discovery, analysis, documentation, solution design and testing
Strong process-mapping, requirements and stakeholder-management skills
The ability to balance rapid delivery with appropriate data, security and compliance controls
A coaching mindset and the ability to explain not just what they are doing, but why
A strong focus on adoption and measurable business outcomes—not just delivery completion
Experience improving or evolving ways of working through real project execution (not just theory or frameworks)
Experience in a creative production agency, marketing operations or project-based business would be particularly valuable.
The engagement is highly collaborative and practical, combining delivery, coaching and real-time refinement of our operating model based on what we learn together in live projects.