JOB PURPOSE The Business Support Coordinator - Finance is responsible for coordinating the day-to-day administrative operations of the Finance Department while providing high-level executive support to the Business Advisor and Finance Leadership Team as required. The role serves as the central coordination point for departmental administration, stakeholder engagement, executive scheduling, visitor management, governance activities, meeting coordination, travel arrangements and operational support. The incumbent is expected to proactively anticipate business needs, maintain a highly professional office environment, exercise sound judgement, and deliver exceptional service to both internal and external stakeholders. The Business Support Coordinator supports multiple leaders and teams across the Finance function, ensuring business continuity, operational efficiency and a consistently professional experience for all stakeholders. DUTIES AND RESPONSIBILITIES Executive & Leadership Support · Provide executive-level administrative support to the Business Advisor and Finance Leadership Team. · Anticipate executive needs and proactively coordinate priorities. · Manage complex calendars involving multiple executives. · Coordinate confidential meetings and Board-related activities. · Screen requests and prioritize competing business demands. · Prepare executive briefing packs and confidential documentation. · Coordinate executive approvals and follow-up actions. · Manage confidential correspondence and sensitive information. Departmental Administration Serve as the primary administrative support resource for the Finance Department. Coordinate departmental administrative requests across all Finance teams. Maintain departmental filing systems (electronic and physical). Coordinate procurement requests, purchase requisitions and invoice processing where required. Manage office supplies and departmental resources. Coordinate onboarding logistics for new Finance employees. Coordinate departmental training logistics. Support internal audits and document requests. Maintain departmental contact lists and distribution groups. Stakeholder & Visitor Experience Serve as the first point of contact for all Finance Department visitors. Coordinate visitor arrivals ensuring a professional experience. Welcome, register and escort visitors. Coordinate meeting room readiness. Liaise with Reception, Security and Facilities regarding visitor access. Ensure refreshments and meeting logistics are coordinated. Support executive hospitality requirements. Represent the Finance Department professionally during internal and external engagements. Meeting & Governance Coordination Coordinate departmental meetings. Prepare agendas. Compile meeting packs. Take accurate minutes. Track action items. Monitor outstanding actions. Coordinate quarterly business reviews. Support Board Committee documentation. Coordinate Finance Leadership meetings. Manage document version control. Operational Coordination Coordinate cross-functional administrative activities. Track departmental action plans. Assist with budget administration. Coordinate business continuity documentation. Monitor departmental deadlines. Support annual planning cycles. Coordinate business reporting timelines. Maintain departmental calendars. Events & Engagement Coordinate/assist with town halls. Department meetings. Recognition events. Team engagements. Finance conferences. Leadership retreats. Training events. External stakeholder meetings. Communications Coordinate departmental communications. Develop presentations. Prepare executive reports. Format professional documentation. Coordinate announcements. Maintain communication consistency across Finance. Project Support Coordinate project documentation. Maintain action trackers. Monitor milestones. Coordinate meetings. Escalate risks. Prepare status reports. Support PMO-type administrative activities. Continuous Improvement Identify opportunities to improve administrative processes. Recommend workflow efficiencies. Support digitization initiatives. Improve document management processes. Assist with automation of routine administrative activities. Participate in continuous improvement projects. JOB COMPETENCIES · Exceptional Organizational Skills · Executive Presence · Stakeholder Management · Service Excellence · Adaptability · Initiative · Business Acumen · Confidentiality & Integrity · Planning & Coordination · Communication · Professional Judgement · Relationship Management · Time Management · Attention to Detail · Problem Solving · Resilience · Continuous Improvement Mindset · Customer Service Orientation TECHNICAL SKILLS · Demonstrates the ability to effectively utilize emerging digital technologies and AI-enabled tools. · Advanced proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint and Teams) · SharePoint and Microsoft OneDrive document management · Electronic Document & Records Management Systems · Calendar and Executive Schedule Management · Minute Taking and Action Tracking · Professional Report, Presentation and Business Correspondence Preparation · Travel Coordination and Itinerary Management · Meeting, Event and Visitor Coordination · Audio/Visual meeting technology (Microsoft Teams Rooms, Zoom, Webex, etc.) · Digital collaboration tools and workflow management systems · Records retention and confidentiality best practices QUALIFICATIONS · Diploma or Degree in Business Administration, Management, Finance or related discipline preferred. EXPERIENCE · 3-5 years supporting senior leaders or executive teams. · Experience coordinating multiple stakeholders. · Experience managing confidential information. · Experience in a corporate environment. · Experience coordinating events and executive meetings. · Experience supporting cross-functional teams. · Experience with project coordination preferred. INTERESTED AND QUALIFIED CANDIDATES: Please submit your detailed application by August 14th, 2026 , by clicking here. Only suitable candidates will be shortlisted and contacted for an interview.
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