Business Support & Recoveries Manager (3-Month FTC)

Business Support & Recoveries Manager (3-Month FTC) Help businesses navigate uncertainty and recovery. Use your restructuring, credit and risk expertise to deliver practical solutions, protect the Bank and support customers when they need it most. Help businesses navigate challenge, recovery and growth. At Cynergy Bank, we're looking for an experienced Business Support & Recoveries professional to join our team on a 3-month fixed-term contract. This is an opportunity to work with customers facing financial or operational challenges, helping them develop practical solutions, restructure facilities, and achieve sustainable outcomes wherever possible. What's the Opportunity? You'll manage a portfolio of commercial customers requiring restructuring support, assessing business viability and developing strategies that protect the Bank while supporting customers through challenging circumstances. Working closely with stakeholders across the Bank, advisers, lawyers and other funders, you'll be trusted to make sound commercial decisions and deliver positive outcomes. This role is about far more than recoveries. It's about finding solutions, supporting businesses, and balancing risk with customer-focused decision making. What You'll Be Doing Managing a portfolio of customers experiencing financial or trading challenges. Developing and implementing restructuring and turnaround strategies. Assessing business viability and recommending appropriate customer solutions. Preparing and presenting high-quality credit submissions. Working closely with customers, advisers, lawyers and internal stakeholders. Managing complex lending arrangements and restructuring debt facilities. Supporting customers in line with TCF and Vulnerability principles. Identifying and mitigating credit risk while protecting the Bank's position. Presenting recommendations to senior stakeholders and credit committees. Supporting ad-hoc projects and continuous improvement initiatives. What You'll Bring Extensive banking experience, including restructuring, recoveries, portfolio management or credit risk. Experience supporting customers experiencing financial difficulty and restructuring debt facilities. Strong knowledge of commercial banking, real estate lending and credit risk. Experience presenting complex cases to credit committees. Strong financial analysis and credit assessment skills. Excellent stakeholder management, negotiation and influencing abilities. Strong commercial judgement and a solutions-focused mindset. The ability to remain calm and effective in a fast-paced environment. Why Cynergy Bank? We're the UK's human digital bank, committed to supporting ambitious businesses through every stage of their journey. You'll join a collaborative and highly experienced team where your expertise, judgement and customer focus can make a genuine difference. Apply now and help businesses find a path forward when it matters most. Department Risk - Credit Risk Role Business Support Manager Locations London Remote status Hybrid Contract Type Fixed Term Contract About Cynergy Bank Cynergy Bank was established in 2018 by entrepreneurs to serve the needs of business owners, property entrepreneurs and family businesses. We have a strong track record supporting businesses that want to scale up and provide over £3bn lending to scaling businesses across the UK, we also offer retail deposits to UK savers. Our vision is to provide a truly personalised service that is delivered through face-to-face relationships and enhanced by the latest technology. Founded in 2018 Co-workers 360