Business Technology Support Engineer

Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods, finance, and investment. About this role: Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape. We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff. You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company. What You Will Focus On Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance. Review new vendors and work on process improvements. Purchase and coordinate delivery of IT equipment & maintain asset inventory. Maintain SaaS applications and licensing. Collaborate and communicate with technical leaders to ensure systems operate within security controls. Review project plans to plan and coordinate project activity. Train users on IT systems and provide technical support when issues arise. Assist with employee provisioning and deprovision. Skills We Are Interested In Operating system knowledge (Mac and Windows). Proficiency in scripting languages. Strong organizational and coordination abilities with close attention to detail. Experience with GSuite, cloud automation, MDM and other SaaS tools. Proficiency with installation/configuration of software and hardware (including network equipment and printers). Excellent communication skills for communicating with the business technology team, employees and other departments. If you are ready to take the next step in your career at Sensor Tower, we’d love to hear from you! Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com . All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.