C Junior Operations Coordinator

JOB DUCK IS HIRING A C JUNIOR OPERATIONS COORDINATOR

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

The Junior Operations Coordinator plays a key role in supporting the day-to-day operations by helping ensure that internal processes, client administration, onboarding initiatives, and cross-functional workflows run smoothly and efficiently. This position is ideal for a highly organized professional who enjoys keeping teams aligned, maintaining accurate records, and supporting a wide range of operational activities. The successful candidate will contribute to onboarding, training coordination, reporting, process documentation, client support, and marketing initiatives while collaborating closely with multiple departments. This role offers the opportunity to make a meaningful impact by improving operational efficiency, supporting team growth, and helping maintain exceptional service standards. Candidates who thrive in fast-paced environments, take initiative, and enjoy solving problems while managing multiple priorities will excel in this position.

Schedule:

Monday to Friday from 9:00 AM to 6:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Coordinating and supporting day-to-day operational activities across the organization
• Sending Treefort ID verification requests, trust requests, and client follow-ups
• Creating, assigning, and managing follow-up tasks within Lawmatics
• Meeting regularly with Intake team members to review pipeline activity and case progress
• Assisting the Director of Operations with administrative projects and operational initiatives
• Serving as a liaison between Operations, Intake, Client Support, Marketing, Executive Legal Assistants, Law Clerks, and Leadership
• Preparing, maintaining, and updating matter-related reports
• Generating PNC reports and providing feedback to the Intake team
• Maintaining accurate client, case, and operational records
• Participating in candidate interviews and hiring processes
• Developing and coordinating social media content initiatives
• Scheduling social media posts and maintaining content calendars

What We’re Looking For:

• 2-3 years of experience in administrative operations, onboarding, intake, marketing support, or legal office environments preferred
• Strong multitasking, organization, and attention to detail
• Experience in fast-paced, collaborative environments
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and manage sensitive information
• Proficient with Microsoft Office Suite, Canva, Wix, Email Marketing Platforms, CRM Systems, Lawmatics, and Clio Manage
• Core Skills
• Operations Coordination
• Administrative Support
• Client Administration
• Onboarding & Training
• Process Improvement
• Cross-Functional Collaboration
• Reporting & CRM Management
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 10 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1142 USD to 1220 USD
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.