Carrier Sales Representative

About Us Based in Canada but serving clients throughout North America, Virtual Professional is not a post-pandemic organization. Established in 2008, our core belief in the transformative power of remote work has been the driving force behind our mission. Virtual Professional has evolved into a dynamic platform, attracting attention for our innovative model. We are dedicated to being the bridge between the remote job needs of North American companies and the top-tier Latin American professionals. Our commitment extends to ensuring the financial stability of our Virtual Professional Partners (VPPs) and creating optimal conditions for them to deliver exceptional services. For our client companies, we offer a seamless recruitment process, providing access to a pool of skilled professionals that drives profitability and business growth. Job Description This is a remote position. Looking to grow your career in logistics and support a dynamic sales team? Join us, where collaboration, respect, and entrepreneurship drive everything we do. As a Carrier Sales Rep, you’ll assist our Carrier Sales team by managing carrier communications, maintaining accurate records, supporting rate negotiations, and ensuring timely follow-ups. You’ll play a key role in keeping freight moving smoothly and supporting the team in delivering excellent service to our clients. Building and maintaining relationships with partner carriers Proactively looking for opportunities to match our available loads to partner carriers’ capacity schedules Negotiating rates with carriers to maximize profitability Monitoring trends and changes in the industry and educating your sales team about fluctuations that could impact service and/or rates Keeping the sales representative and account manager abreast of any issues related to loads you are responsible for Notifying the sales representative of any competitor actions that may be drawing our customer’s business away from TRAFFIX Dispatching loads Proactively identifying potential problems and resolving them before they escalate Providing costs for adhoc, contractual and RFP freight Work with the sales and/or account management team on any complications with loads you are responsible for Writing client specific SOPs and training back up Carrier Sales Representatives to cover you during vacation and/or other time off Work with the accounting team to resolve any carrier payment issues related to invoice discrepancies Requirements 1+ years of experience in carrier sales support Experience with Carrier Sales Operations Strong communication and organizational skills Detail-oriented with a solution-focused mindset Familiarity with carrier networks and logistics processes Benefits Remote work, ongoing training, supportive team culture, and fair compensation.