Casino Specialist

At ExWo we’re building a global digital platform focused on fairness, simplicity, and radical transparency. We’re not here to reinvent the wheel – we’re here to make it turn better. Our mission is simple: treat customers right, cut the nonsense, and build a product that earns trust every step of the way. We are looking for a Casino Administrator to support the day-to-day operations of our online casino platform. This role combines game administration, lobby and shop management, supplier coordination, and performance analysis to help ensure a smooth and engaging player experience. You don’t need previous casino management experience to succeed in this role. We’re looking for someone who is organized, analytical, detail-oriented, and eager to learn. Experience in administration, operations, customer support, e-commerce, or a similar environment would be a strong advantage. What You’ll Do: Upload and configure casino games in the back-office system. Validate new game releases to ensure they function correctly, including bet amounts, game settings, and overall game behavior. Manage and optimize the casino lobby structure, including game categories, positioning, and visibility. Coordinate with game providers regarding releases, configurations, promotional campaigns, and content updates. Monitor the performance of games and the casino lobby, identifying trends, issues, and opportunities for improvement. Prepare and maintain weekly and monthly reports and operational summaries. Work closely with internal teams such as Product, CRM, and Customer Support to ensure consistent execution across casino operations. What We’re Looking For: 0–2 years of experience in operations, customer service, gaming, or a related field. Strong attention to detail and ability to spot inconsistencies. Comfortable working with data, reports, and performance metrics. Good organizational and communication skills. Ability to manage multiple tasks and coordinate with different stakeholders. Interest in online gaming, digital entertainment, or data-driven operations. Proactive mindset and willingness to learn new systems and processes. Fluency in English. Nice to Have: Experience working with CMS, back-office, or content management systems. Familiarity with online casino games, providers, or promotional mechanics. What We Offer: Competitive salary and annual performance bonus. Premium health insurance. Up to 25 days paid annual leave 1 work-from-home day per week. Opportunity to grow within a dynamic international company. A collaborative, fun, and forward-thinking work culture. If you're ready to bring your energy, curiosity, and attention to detail into a fast-moving, player-first environment – we'd love to meet you.