CCaaS Delivery SME

Google Dialogflow, Delivery Lead, Enterprise architecture design, Performance optimization, Microservices architecture, Software development lifecycle, CCaaS platforms, SIP BYOC, PSTN, Implementing GCP CCAI/CES solutions, Agent Assist, LLM, Cloud (GCP, AWS), CI/CD pipelines, CES Lead project planning and execution, Optimize project processes and resources, Ensure project deliverables meet requirements, Provide technical support, Collaborate with stakeholders. Google Dialogflow, Delivery Lead, Enterprise architecture design, Performance optimization, Microservices architecture, Software development lifecycle, CCaaS platforms, SIP BYOC, PSTN, Implementing GCP CCAI/CES solutions, Agent Assist, LLM, Cloud (GCP, AWS), CI/CD pipelines, CES. Bachelor's/Master's