Chief of Staff

1. Responsibilities

• The role helps the CEO and leadership team convert priorities into decision-ready cadence, cross-functional alignment and disciplined follow-through. It leads a small specialist office.

2.Job Descriptions

A - Executive governance and decision support:

• Maintain priority slate; clarify next decision/action; challenge ownerless or stale items
• Coordinate pack assembly, option/risk presentation and version control without rewriting owner content
• Prepare concise agenda, evidence and decisions sought; coordinate channel
• Challenge and edit decision memo for clarity; return incomplete evidence; prepare pre-read
• Prepare fact pattern, trade-offs and recommended route; convene only required owners

B - Management Operating System

• Maintain charter register and integrated calendar; specify pack owner and decision branch
• Operate agenda, timebox decisions, route unresolved items, capture one-A outcomes (outcomes with one clearly accountable owner)
• Operate strategy/governance process; coordinate analysis and pack; do not combine accountables
• Maintain decision/action logs, reminders, aging and closure evidence
• Audit adoption, identify overlap/meeting-factory risk, propose prune/merge/control changes

C - Transformation portfolio and recovery

Refresh portfolio priorities and scenarios; prepare hold/resequence/stop recommendations.

D - Strategy, planning and performance

• Launch process, brief owners, control assumptions and submission standards
• Synthesize strategy narrative and options; coordinate pack; protect author/owner boundaries

E - Executive analysis and incident support

• Provide bounded analysis or route to relevant craft/domain owner
• Support command cadence, decision readiness, logs and cross-functional coordination
• Conduct focused analysis and option framing with domain owners

F - Office governance, capability and quality

• Lead office team, allocate process work within charter, coach and resolve internal dependencies
• Assess workload/capacity, trigger evidence and stop/defer/borrow/buy options.

3. Requirements

Education & Certifications

• Bachelor’s degree in Business Administration, Economics, Finance, or a related field.
• MBA/EMBA and professional certifications such as PMP/PgMP, Prosci Change Management, Corporate Governance, or Lean Six Sigma Green/Black Belt are preferred.
• Equivalent hands-on experience will be considered in place of certifications.

Experience

• 10+ years of relevant experience, including approximately 5+ years in managerial, director-level, or executive-facing roles.
• Relevant backgrounds may include Chief of Staff, Strategy Director/Head, Transformation Director, CEO Office Lead, Corporate Strategy, Management Consulting Manager/Principal, Business Operations Director, or Operations Manager.
• Experience in founder-led, fast-growing, or multi-business-unit transformation environments is highly preferred.

Core Capabilities

• Strong judgment in decision rights, authority boundaries, priorities, and resource allocation.
• Ability to synthesize complex information into clear, decision-ready executive insights and recommendations.
• Strong understanding of management operating systems, governance frameworks, and cross-functional execution.
• Proven ability to influence senior stakeholders, manage escalations, and drive alignment across functions.
• High standards of data integrity, confidentiality, and discretion.

Key Skills

• Executive analysis, decision memos, and pre-read preparation.
• Executive meeting governance and management cadence.
• Decision, action, and transformation portfolio tracking.
• Cross-functional stakeholder management and escalation.
• Governance reporting and executive dashboard preparation.
• Risk assessment and development of actionable options.
• Team leadership, coaching, and resource coordination.

4.Benefits

• 13th-month salary and performance-based profit-sharing bonus.
• Monthly attendance bonus.
• Annual performance review and salary adjustment.
• 24/7 personal health insurance.
• Annual health check-up organized by the company.
• 16 days of annual leave, plus additional leave based on seniority.
• Up to 3 remote working days per month.
• Learning and personal development budget.
• Professional and soft-skills training programs to support continuous growth.
• Annual team-building activities and dedicated retreats for the management team.
• A variety of employee engagement activities throughout the year, including Monthly Friday events, Year-End Party, Mid-Autumn Festival, International Women’s Day, Vietnamese Women’s Day, International Men’s Day, and other celebrations.
• Comprehensive physical and mental well-being programs.
• Structured onboarding program with a dedicated Buddy throughout the probation period.
  

Working Hous

• 8:30 AM – 6:00 PM, Monday to Saturday morning, with a 1.5-hour lunch break.
• Saturday mornings may be worked remotely or at the office, depending on business and job requirements.

Our Work Culture

We foster a professional and collaborative environment built around:

• Goal Orientation: Stay focused on outcomes while demonstrating ownership, initiative, and accountability.
• Kindness & Integrity: Communicate respectfully, openly, and with integrity.
• Constructive Communication: Listen actively, provide positive feedback, and share candid, constructive perspectives.
• Collaboration: Be ready to support colleagues and show appreciation for the support you receive.