Chief Platform Officer

Chief Platform Officer | Remote The Vice President, Platform serves as the executive leader accountable for the strategy, governance, performance, optimization, and lifecycle management of the ministry's enterprise technology platforms across a large, multi-state and international health system. This role holds final enterprise accountability and decision authority for platform strategy, prioritization, and investment alignment. The Vice President, Platform ensures that clinical, business, consumer, data, and emerging technology platforms operate as integrated capabilities that advance the mission, improve patient and caregiver experiences, enable operational excellence, and support long-term organization growth. This role establishes enterprise platform ownership, drives measurable value realization, and partners with operational and technology leaders to ensure technology investments deliver system-wide clinical, financial, and community impact. Essential Job Functions Sets the enterprise platform strategy and multi-year roadmap for clinical, business, consumer, data, analytics, artificial intelligence, and emerging technology platforms in alignment with ministry priorities and long-term growth. Holds enterprise accountability for platform performance, value realization, adoption, reliability, lifecycle planning, and measurable impact across clinical, operational, financial, caregiver, and consumer outcomes. Establishes platform governance, ownership, decision rights, prioritization processes, and accountability structures that align technology investments with enterprise strategy, operational needs, regulatory requirements, and financial objectives. Leads enterprise platform portfolio planning, investment prioritization, and resource alignment to optimize cost, reduce duplication, improve utilization, and strengthen stewardship of ministry resources. Oversees the strategic direction, modernization, and optimization of core clinical platforms, including electronic health record systems, care delivery technologies, interoperability, and related clinical enablement capabilities. Directs enterprise business platform strategy for administrative, finance, human resources, supply chain, revenue cycle, and enterprise resource planning capabilities to improve standardization, integration, and operational performance. Advances consumer and digital engagement platform strategy, including digital front door, patient portal, customer relationship management, virtual care, navigation, and access capabilities that improve patient and caregiver experience. Enables responsible adoption of artificial intelligence, automation, analytics, and emerging technologies through enterprise platforms to support scalable innovation, ethical use, adoption, and value realization. Serves as executive sponsor for strategic vendor, product, and platform partnerships; oversees vendor performance, contract optimization, roadmap alignment, and ecosystem relationships that support enterprise capability and growth. Ensures enterprise platforms support regional, affiliate, and international ministry operations while balancing enterprise standardization with necessary local workflow, regulatory, market, and operational requirements. Builds, leads, and develops an enterprise platform leadership team, creating clear accountability, succession depth, cross-functional partnership, and high-performing ways of working across clinical, operational, business, and technology domains. Integrates the organization’s mission, values, equity commitments, and ethical standards into platform strategy, investment decisions, technology governance, and enterprise transformation efforts. Required Bachelor's degree in Information Systems, Computer Science, Healthcare Administration, Business Administration, Engineering, or related field. Fifteen years (15) minimum of progressive leadership experience overseeing enterprise technology platforms, applications, or digital transformation initiatives. Experience leading platform strategy and operations within a large, complex healthcare system or similarly regulated enterprise. Demonstrated success managing enterprise-scale technology portfolios, budgets, and vendor relationships. Experience leading cross-functional teams across clinical, operational, business, and technology domains. Preferred Master's degree in Business Administration, Healthcare Administration, Information Systems, Engineering, or related discipline. Certified Healthcare Chief Information Officer (College of Healthcare Information Management Executives) Project Management Professional (Project Management Institute) Certified Information Systems Security Professional (ISC²) IT Infrastructure Library Certification (AXELOS) Epic Executive Leadership Training Workday Platform Leadership Certifications Experience within integrated delivery networks, international healthcare organizations, or faith-based health systems. Experience overseeing Epic, Workday, CRM, consumer engagement, interoperability, analytics, and AI platforms. Experience leading enterprise application rationalization and platform modernization initiatives. Experience supporting mergers, acquisitions, international growth, or large-scale transformation programs. Training Epic Electronic Health Record platform leadership training Workday enterprise platform leadership training Product management and platform operating model training Digital health strategy and transformation programs Artificial intelligence and healthcare innovation programs Healthcare analytics and data governance training Compensation Base Range: $229k - $365k As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]