Citrix Customer Success Engineer

Position: Ireland ESG Field Sales Named Account and New Logo Sales Job Description: Arrow Enterprise Computing Solutions (ECS) Symantec Carbon Black ESG Field Sales Named Account and New Logo Sales Manager Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. Are you a strategic relationship builder with a passion for technology? We have an exciting opportunity for a driven ESG Security Sales Field Sales Named Account and New Logo Sales Manager. Your Responsibilities: Client Engagement & Relationship Management: Act as the primary point of contact for key strategic clients, fostering deep relationships and trust to ensure long-term business growth. Proactively manage and grow existing accounts, identifying opportunities to expand the use of ESG cyber security solutions. Develop a thorough understanding of each client’s business objectives, needs, and technical challenges. Collaborate closely with partners and clients to implement tailored strategies that leverage the full ESG security solution portfolio. Ensure high levels of client satisfaction by consistently delivering value and providing proactive support throughout the client lifecycle. Portfolio Adoption & Solution Delivery: Drive the adoption of ESG cyber security solutions, ensuring clients fully realize the value of the products. Work with clients to identify gaps in their IT capabilities and propose solutions that align with their long-term business goals. Collaborate with technical teams and partners to deliver solution demonstrations, workshops, and proof-of-concepts (POCs) to showcase the capabilities ESG solutions. Provide leadership during implementation and deployment phases, ensuring a seamless integration of solutions into the client’s environment. Sales Growth & Revenue Retention: Meet and exceed new logo revenue, retention and growth targets by qualifying/converting leads, identifying upsell and cross-sell opportunities within your assigned accounts. Lead the development and execution of strategic account plans, with a focus on driving portfolio expansion and securing renewals. Identify risks to account health and work proactively to mitigate client churn, securing long-term partnerships. Participate in quarterly business reviews (QBRs) with clients, providing insights on the performance of solutions and offering recommendations for optimization. Collaboration & Internal Alignment: Work closely with internal teams, including sales engineering, customer success, and technical support, to ensure client needs are met. Act as a client advocate within Arrow, providing feedback to product management and development teams to drive product improvements. Collaborate with marketing and sales leadership to develop targeted campaigns and initiatives that promote ESG cyber security solutions. Your Profile: Proven experience in account management, business development, or sales within the cyber security sector. Strong understanding of ESG cyber security solutions (or similar technologies) and their role in a comprehensive IT strategy. Excellent relationship-building skills with the ability to establish trust with senior stakeholders (CISO, IT Directors, etc.). Demonstrated ability to achieve and exceed revenue retention and growth targets. Willingness to travel up to 60% of the time for client meetings and events. Located in Ireland. Fluency in English. Nice to have: Experience with strategic sales initiatives and marketing collaborations. Skills and Attributes Strong leadership and management capabilities. Excellent communication, negotiation, and influencing skills. Ability to connect, enthuse, and mobilize teams. Deep understanding of vendor strategies and ability to evangelize vendor propositions. What We Offer: Pension scheme Life insurance Medical insurance 25 days of annual leave Development opportunities Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons. #LI-DK1 Location: IE-Ireland - Remote Time Type: Full time Job Category: Sales