Claim Professional II

Why join us? DWF is a global leader in integrated business and legal services, offering a dynamic and fast-paced claims environment. As a Claims Professional II, you will play a key role in investigating, evaluating and resolving liability insurance claims, ensuring strategic case management and effective resolutions. This role requires problem-solving skills, the ability to analyze liability, damages and coverage, and the expertise to develop and implement resolution strategies that may involve litigation management, risk transfer, and mediation. This is a fully remote role, open to candidates anywhere in the United States, providing flexibility while working within a high-performing national team. Responsibilities Investigate claims, develop and execute upon resolution strategies, which may include pursuit of risk transfer, mediation, and management of litigation. Assess coverage obligations including analyzing policy language to recommend and prepare written coverage determinations. Partners with coverage counsel, as applicable. Set and manage timely and adequate reserves considering coverage, liability, and damages. Manage and coordinate litigation by hiring defense counsel and required experts, review of draft pleadings, litigation plans, budgets, and invoices. Document all contacts, communications, claim transactions, and otherwise maintain electronic claim files. Ensure exceptional customer service by managing all aspects of the claim, interacting professionally and effectively with insureds, claimants and business partners. Provide timely updates and respond promptly to inquiries and requests for information. Move claims to closure and proactive claim handling and by collaborating with internal and external business partners, as appropriate, to develop, own, and execute a claim resolution strategy. Keep leadership informed of significant risks and losses by projecting exposure and completing loss summaries and similar reporting. Prepare and present claim status and evaluation to leadership. Maintain subject matter expertise and ensure compliance with state/local regulatory requirements. Prepare reports to management, clients, and other designated recipients- strong writing skills required. May participate in mediations and court proceedings while seeking reasoned claim resolutions. Some travel may be required. What will help you succeed in this role? Minimum of 2 years’ experience handling insurance claims, with a preference for cyber exposures and general liability insurance claims, with a strong understanding of coverage and claims management practices. Undergraduate Degree or Paralegal Certificate Proficient in Microsoft Office (Word, Excel, Outlook, MS Teams) Independent adjuster licenses What we offer The salary range for this role is $70,000 to $90,000 per year. This role is also bonus eligible. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k) program with an employer match and financial support programs and resources: Life Insurance, Flexible Spending Accounts, Long Term Disability and EAP (Employee Assistance Program) About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.