Claims Support Specialist

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job summary: Acrisure is seeking a Claims Support Specialist to provide administrative and document management support to the claims team. This role is responsible for accurately processing claim documentation, maintaining electronic claim files, and supporting day-to-day administrative activities that help ensure an efficient claims operation. This position is ideal for someone who enjoys detail-oriented work, staying organized, and supporting a collaborative team environment. Previous insurance experience is beneficial but not required. We are willing to train someone with strong organizational skills, attention to detail, and a desire to build a career within the insurance industry. Responsibilities: Receive, prepare, scan, and electronically file incoming claim documents Accurately index documentation into the appropriate electronic claim files Prepare letters, forms, and claim-related documents for mailing Assist with incoming and outgoing mail processing Maintain organized electronic records and documentation Support claims professionals with general administrative and clerical activities Ensure document accuracy and timely processing Perform additional duties and projects as assigned Requirements: Previous administrative, clerical, customer service, or office support experience beneficial Strong attention to detail and organizational skills Ability to accurately process and manage high volumes of documentation Proficiency with Microsoft Office applications, including Word, Outlook, and Excel Strong written and verbal communication skills Ability to prioritize work and manage multiple tasks in a fast-paced environment Willingness to learn claims processes and internal systems Previous insurance or claims support experience beneficial Education and licenses: High school diploma or equivalent required Associate's degree or additional coursework in business, insurance, or a related field beneficial Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join Us: At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Employee Benefits We also offer our employees a comprehensive suite of benefits and perks, including: Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time. Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription. Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs. Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage. … and so much more! This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected] . Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws. California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy . Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice . Welcome, your new opportunity awaits you.