Classic Apps Full Stack Developer - Assistant Manager - MFT - KGS CH

Assistant Manager – Full Stack Development & Application Support (.NET) Experience: 10+ Years Location: India (Bangalore / Gurugram | Hybrid) Employment Type: Full-Time About the Role We are seeking an experienced Assistant Manager – Full Stack Development & Application Support (.NET) to lead the support, maintenance, enhancement, and delivery of enterprise applications built on Microsoft technologies. This is a techno-functional leadership role requiring strong expertise across ASP.NET, C#.NET, VB.NET, SQL Server, APIs, application support, and production operations . The successful candidate will serve as a senior technical lead, driving application stability, managing critical incidents, overseeing development activities, mentoring team members, and collaborating with business stakeholders and cross-functional technology teams. The role combines hands-on development, production support, technical leadership, and service delivery responsibilities . Key Responsibilities Full Stack Development Front-End Development (ASP.NET) Design, develop, and maintain enterprise web applications using ASP.NET. Develop responsive, scalable, and user-friendly web interfaces. Implement frontend business logic and user workflows. Collaborate with UX, business analysts, and stakeholders to deliver effective user experiences. Drive modernization and optimization of existing web applications. Back-End Development (.NET Technologies) Design, develop, and enhance backend services using: C#.NET VB.NET .NET Framework .NET-based APIs and services Build reusable components, libraries, and enterprise application frameworks. Lead code reviews and enforce development standards and best practices. Perform debugging, performance tuning, and application optimization. Drive secure coding practices and application lifecycle management. API & Integration Development Design, develop, and support REST APIs and enterprise integrations. Integrate internal and external business applications. Work with: REST APIs JSON XML Web Services Troubleshoot integration, authentication, and connectivity issues. Support enterprise-wide integration initiatives and modernization programs. Database & Data Management Develop and optimize SQL Server database objects, queries, stored procedures, and views. Perform database performance tuning and troubleshooting. Support data validation, reconciliation, and reporting requirements. Collaborate with database administrators on capacity planning and system optimization. Support and maintain SSIS packages, scheduled jobs, and data-processing workflows. Ensure data quality, integrity, and security standards are maintained. Application Management & Production Support Provide leadership for Level 3 and Level 4 support of enterprise applications built on Microsoft technologies. Act as the primary escalation point for complex application, infrastructure, integration, and database-related issues. Lead incident management, root cause analysis (RCA), problem management, and service restoration activities. Ensure adherence to SLA commitments and operational excellence standards. Coordinate with infrastructure, database, middleware, security, and vendor teams for issue resolution. Drive continuous service improvement initiatives and operational efficiency programs. Participate in major incident management calls and executive-level communications when required. Ensure compliance with ITIL processes including: Incident Management Problem Management Change Management Release Management Service Request Fulfilment Oversee application health monitoring, performance tracking, and operational reporting. Maintain support documentation, SOPs, knowledge repositories, and operational runbooks. Required Technical Skills Front-End Technologies ASP.NET ASP.NET MVC Web Application Development Responsive UI Development HTML CSS JavaScript Back-End Technologies C#.NET VB.NET .NET Framework Object-Oriented Programming (OOP) Enterprise Application Development API & Integration Skills REST APIs JSON XML Web Services API Security and Authentication Database Technologies Microsoft SQL Server SQL Query Optimization Stored Procedures Database Performance Tuning Data Modeling Automation & Tools PowerShell Scripting SSIS Application Monitoring Tools Release and Deployment Management Support & Operations Production Support Incident Management RCA Problem Management Change Management ITIL Processes Experience & Qualifications 10+ years of experience in Full Stack Development and Enterprise Application Support. Strong hands-on experience in: ASP.NET C#.NET VB.NET SQL Server REST APIs Enterprise Application Support Experience managing complex production environments and business-critical applications. Proven experience leading technical teams and mentoring developers. Strong understanding of software development lifecycle (SDLC) and support models. Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience. Communication & Leadership Skills Excellent verbal and written English communication skills. Strong stakeholder management and customer-facing capabilities. Ability to communicate effectively with technical and non-technical audiences. Strong analytical, troubleshooting, and problem-solving abilities. Ability to lead teams during critical production incidents. Strong ownership, accountability, and delivery focus. Nice to Have Experience with Azure services and cloud-native applications. Exposure to DevOps and CI/CD pipelines. Experience with microservices architecture. Knowledge of application security best practices. ITIL Certification. Experience working in global enterprise environments. Microsoft certifications in .NET or Azure technologies.