Client Accounting Supervisor

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients’ legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world’s major financial centers. The Opportunity We are seeking a Client Accounting Supervisor to join our Firm. This position will be based in our Washington D.C. office (hybrid). The role entails supervising the daily activity of department personnel and ensures operating needs are met. Provides problem solving assistance and participates in large department projects. Provides suggestions and alternatives to improve the entire client accounting process. Facilitates optimal day-to-day operations of all department functions, including developing local workflows/guidelines and ensures accurate, timely responses for departmental services. Coordinates and oversees department projects, day-to-day operations, and long-range plans. Recommends and implement changes and improvements in methods and procedures to higher-level management. Ensures billing staff follow through with assigned Billing Partners to complete billing actions; assist partners with billing and collection challenges. Prepares client bills and design complex/customized charts and reports to accompany bills. Collects accounts receivable and support effective billing/collections strategies by analyzing reports, identifying trends, and meeting with partners to discuss goals, issues, and objectives. Communicates professionally with internal and external clients, including communicating with clients (verbally and in writing) on behalf of partners regarding unpaid bills and partial payments/on-account payments. Builds strong working relationships across the department to maximize collections processes. Conducts monthly review of partner investment reports. Provides daily oversight of assigned business services professionals: define performance expectations, monitor performance, delegate assignments, resolve conflicts, and guide problem resolution. Uses the Firm’s performance management process to communicate expectations, coach employees, and manage unsatisfactory performance. Prepares performance evaluations and recommend salary increases (where applicable). Recommends and participates in disciplinary procedures; initiate disciplinary procedures in collaboration with Human Resources and/or Firm management. Advises employees on timely escalation of critical and/or sensitive billing matters; handle complex/sensitive matters requiring independent discretion and judgment. Participates in interviewing, selection, and training processes. Recommends guidelines and practices that promote efficiency, effectiveness, excellent customer service, and improved employee relations aligned with the Firm’s Core Values. Communicates and administers departmental policies and procedures consistently with the Firm’s philosophy. Develops and communicates departmental guidelines/procedures. Ensures current knowledge of Firm policies and practices, current knowledge of industry trends, and continued professional development for business services professionals. Monitor time, attendance, overtime, and expense reports for accuracy/appropriateness and compliance with Firm policies. Develops and monitors budget for assigned department (where applicable). Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned. Qualifications Knowledge of Client Accounting best practices, trends, and techniques. Proficiency with relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems. Demonstrates strong interpersonal, written, and verbal communication skills; ability to provide excellent customer service and build effective working relationships. Strong interpersonal, written, and verbal communication skills; ability to provide excellent customer service and build effective working relationships Close attention to detail; strong analytical, troubleshooting, organizational, and planning skills. Ability to effectively supervise others; organize/prioritize/delegate; coach and use problem-solving techniques. Ability to administer Firm policies and procedures; handle sensitive matters and maintain confidentiality; use discretion and independent sound judgment. Ability to handle multiple projects and shifting priorities; work well in a demanding, fast-paced environment; work independently and within a team (including acting as a role model). Knowledge and implementation of the annual budget process (where applicable). Flexibility to travel, to adjust hours, and work the hours necessary to meet operating and business needs. Education and Experience Bachelor's degree Minimum of six (6) years of client accounting (billing) and/or related financial experience in a law firm or professional services firm environment which includes experience with Aderant or similar accounting software applications Minimum of two years of supervisory or leadership experience Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. Salary Details $155,000-$170,000 EEO Statement Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking. Applicants who require an accommodation during the application process should contact Alex Taylor at (212) 735-2176. Skadden Equal Employment Opportunity Policy Skadden Equal Employment Opportunity Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law ​ In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage