Client Executive

At Worldpanel by Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behaviour and the influencers that drive it. Numerator, a data and tech company serving the North American market research space, has combined with Worldpanel, to create a new global consumer data company. This new company forms a powerhouse of technology enabled consumer insights from nearly five billion consumers worldwide, driving innovation and strategic solutions for thousands of customers. Join us in this pioneering initiative and play a role in a team that molds the future of market research. Role Overview We are looking for a Client Service Executive to join our team and support the delivery of high-quality insights to our clients. This role is key to building strong client relationships, ensuring accurate and timely data delivery, and transforming data into actionable stories. You will join a dynamic team, working closely with client managers and analysts to deliver perfection in service and insight. This is a phenomenal opportunity to grow your knowledge of FMCG markets, develop analytical skills, and contribute to the success of our clients. Reasonable Adjustments Worldpanel by Numerator is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements. Main Responsibilities Data Management & Insight Generation Analyse shopper, consumer, or market data. Go beyond reporting numbers to explain the "why." Develop hypotheses and support them with data. Build clear, structured PowerPoint presentations. Translate analysis into actionable business recommendations. Ensure precision and attention to detail in data delivery and quality control. Adapt outputs to client workflows and retrieve data using internal tools. Client Relationship & Account Handling Build strong client relationships by understanding their business and delivering relevant insights. Communicate expertly across all channels and support clients in navigating data and reports. Take ownership of client requests, ensuring timely follow-up and accurate delivery of regular outputs. Track timelines and proactively flag risks. Ensure deliverables are completed on time. Assist in meetings by preparing materials and handling follow-ups. Conduct special analyses, highlight key findings, and use advanced PowerView features to tackle problems. Development & Collaboration Engage actively in training and apply learnings to daily work. Track your development using performance tools and seek feedback regularly. Build strong internal relationships and contribute positively to team dynamics. Show initiative, curiosity, and a willingness to grow your client and category knowledge.